Job Description

We believe small businesses are at the heart of our communities, and championing them is worth fighting for. We empower small business owners to manage their finances fearlessly, by offering the simplest, all-in-one financial management solution they can\'t live without.

About the team:

Payroll is complex and so are taxes. Payroll Operations team members are experts obsessed with helping Wave\'s clients pay their employees while seamlessly managing their tax & filing obligations for them.

About the role:

The Tax Operations Specialist is responsible for processing accurate and timely US payroll tax returns for Wave\'s clients. They are responsible for processing large batches of payroll data and performing critical audit functions to ensure compliance to payroll laws. They provide valuable guidance to both internal and external stakeholders as a payroll subject matter expert.

Here\'s how you\'ll make an impact:

• File quarterly and year-end tax forms with respective agencies to ensure customers are compliant and up-to-date on their filings.
• Perform/oversee the automated payment process, obtain confirmations and import them into our system.
• Review and reconcile customer accounts quarterly.
• Build and maintain new processes as Wave expands into new jurisdictions with unique payroll tax requirements.
• Collaborate with other teams acting as a Payroll subject matter expert.
• Problem solve with payroll compliance in mind. That means you will be able to support an employer through complex payroll corrections, all the while ensuring government filings are produced correctly and compliance obligations are met.
• Be responsible for processing tax service applications; enrol customers with federal and state agencies, as well as communicating with customers to onboard tax service.

You\'ll thrive here if you have:

• Experience with Payroll processing and knowledge of basic accounting concepts.
• Stellar communication skills with the ability to convey accounting concepts in lay terms.
• Willingness and motivation to challenge the status quo and deliver results.
• A proactive thinker with a detail-oriented mindset.
• Strong analytical and organizational skills with a process-oriented mindset, always searching for opportunities for improvement to make our product the best it can be.
• Experience working with customers; delivering not-so-good news while still leaving the business owner feeling positive about Wave.

Our unwavering commitment to you:

• We acknowledge you. We will review and respond to every application, whether you are selected for an interview or not - and we guarantee there\'s a human on this side too.
• We are here for you. We will coach and support you through your recruitment process to help you prepare for every step of the way as best as we can - your success is our success.
• We respect your time. We will do our best to review applications quickly, run multiple team interviews within the same day, and follow up timely so that you\'re not waiting long on us.
• We help you grow. We will gladly provide feedback if you ask us, because whether you join our team or not, we want this to be a super positive and valuable experience for you.
• We listen to you. We will also welcome your feedback, and we will take your suggestions to heart, so that we continuously provide the absolute best candidate experience we can.

At Wave, you\'re treated like the incredible human being you are.

Work From Where You Work Best: We will always have a welcoming, energizing, and world-class office (in Toronto) with a space for you. Or, if you\'re more comfortable working from home, the choice is yours.

We Care About Future You: You will stretch yourself and you will grow at Wave. You will also be supported on this journey with diverse learning experiences, educational allowances, mentorship, and so much more.

We Support the Full You: We make a serious investment in your health & wellness. When we think about benefits we think about body, mind, & soul and we take this stuff very seriously.

We Take Care of the Fundamentals: Fair compensation, all the office perks you\'d want, and the various goodies you\'d expect from a growing tech company. This is the obvious stuff, but we don\'t want you to think we forgot!

We believe that a diverse and inclusive culture creates the best workplace. We embrace our differences, value individuality, and the broad spectrum of every Waver\'s skills and abilities. We challenge each other from a place of respect and pursuit of continuous growth. We trust each other and encourage everyone to bring their authentic selves to work, everyday. As Wavers, our voices matter, our opinions are met with an open mind. The best ideas win, no matter whose they are. Contributing to an inclusive culture is a part of all of our job descriptions.

We\'ve been continuously recognized as one of Canada\'s Top Ten Most Admired Corporate Cultures and one of Canada\'s Great Places to Work in categories including Technology, Millennials, Mental Health, Inclusion and Women.

Are you ready to be a Waver? Join us!

Wave Financial