Job Description

The City of Markham is proud to be recognized for the 5th consecutive year as one of Canada's Best Employers by Forbes and Statista Inc. In 2025, the City of Markham is ranked 2nd among municipalities in Canada and 12th overall for Government Services. The recipient of multiple environmental awards, we are recognized for our innovative sustainability and urban planning initiatives as well as our fiscal accountability. More than 366,000 residents call Markham home and benefit from our rich heritage, culturally diverse environment, vibrant local economy and focus on quality of life.


Applications are now being accepted for the above position in the Financial Services Department, Corporate Services Commission. While all applications will be received, current members of CUPE 905 (Inside Workers) will be given first consideration. To apply, please submit your cover letter and resume online by

August 28, 2025.

Join us and make a lasting difference!

JOB SUMMARY

Reporting to the Manager of Tax & Cash Management, the Tax Certificates Clerk is responsible for:

Processing all requests relating to the status of property taxes according to the Municipal Act, Answering inquiries pertaining to property taxes and property assessment Updating property tax master files, maintaining agent accounts for billing purposes

KEY DUTIES AND RESPONSIBILITIES

Provide detailed responses, verbal and written with respect to all aspects of municipal property taxation as requested by ratepayers, citizens, municipal staff and other interested parties Responsible for ensuring all account receivable invoices are added to the correct tax account as per legislation. Maintain / update files related to subdivision maps and address files for lawyers, developers and financial institutions Maintain / update files related to tax accounts paid by mortgage companies. Issues invoices to mortgage companies within a stringent timeline Assist in processing consolidations and severances on TXM

REQUIRED SKILLS & COMPETENCIES

Completion of a high school diploma, or equivalent Two years of related experience in municipal property tax Strong organizational skills required, as well as ability to meet deadlines in order to manage high volume of information from various sources Strong attention to detail and to accuracy Well-developed computer skills Ability to deal effectively with the public Completion of the Municipal Tax Administrative Program is preferred

CORE BEHAVIOURS

Service Excellence:

Meets or exceeds service standards when interacting with customers in the community and in the organization.

Change & Innovation:

Responds positively and professionally to change and helps others through change.

Teamwork & Relationship Building:

Interacts with others in an inclusive, collaborative and respectful way that creates effective working relationships.

Communication:

Communicates in a clear, professional and respectful way; demonstrates active listening.

Accountable & Results Oriented:

Demonstrates ethical behaviour and accountability, aligns with City values, and abides by relevant policies and legislation.

Management & Leadership:

Demonstrates self-management, professionalism and engagement; leads by example.

The City of Markham is committed to inclusive, accessible and barrier free employment practices and to creating a workplace that reflects and supports the diversity of the community we serve. Please let us know if you require an accommodation and we will work with you to ensure a barrier free hiring process.


Please respect our scent free area by not wearing scented products when visiting the office.