Job Description

Job Title Systems Engineer (YVR) Summary of the role: The Systems Engineer manages all continuing Airport IT operations at airport site and supports installed systems including responsibility for ensuring the successful continued operation of all installed computer hardware and software, including PC?s, VCD?s, servers, high profile displays, networking, databases, and operating systems in a highly visible environment on a variety of systems. All duties as assigned and documented are expected to be completed. In this role you'll:

• Implements Airport IT software and hardware solutions and ensures the successful continued operation of all installed computer hardware and software on a variety of systems throughout the airport.
• Establishes, modifies, implements and monitors systems and procedures to enhance timely and efficient workflow
• Develops and maintains technical and project documentation
• Confers with company and airport project personnel to provide technical advice and resolve problems while ensuring that all problems are responded to or escalated within predefined time constraints.
• Monitors all systems daily to ensure continued 24/7 operation
• Develops and maintains technical and project documentation and coordinates all corrective and preventive maintenance, quarterly maintenance, and daily and out-of-hours work to ensure all support levels are maintained.
• Ensures efficient and effective delivery of support services to the client base and coordinates cross-team interactions to ensure service levels are maintained.
• Participates in support rotating schedule for 24/7 customer support.

About the ideal candidate: Computing Knowledge:

• Knowledge of PC and Server operating systems
• Peripheral communication knowledge (serial and TCP/IP)
• Networking skills including but not limited to physical and logical LAN, WAN and Routing
• Knowledge of highly available designs for mission critical applications
• Experience with Virtual machine solutions including VMware Workstation, Player and ESX Server
• Machine duplication or imaging and remote installation technologies
• Understanding of application server technologies ? ie. IIS, Tomcat, JBOSS
• General understanding of RDBMS installation configuration and administration
• Knowledge of travel industry standards ? i.e. IATA, AEA, ATB

Language Skills:

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Physical Demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this Job, the employee is regularly required to walk and talk or hear.
• The employee is frequently required to stand; sit and reach with hands and arms.
• The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl.
• The employee must frequently lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. This job requires the ability to work in disparate work environments which will include standing for multiple hours on concrete, tile and carpeted surfaces.
• Must have manual dexterity to perform job tasks.
• Ability to lift hardware in and out of shipping containers, racks and cabinets.
• Ability to walk long distances indoors and outdoors in various weather conditions, ranges can be from mild to extreme.

Work Environment:

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• Disparate work environment consisting of working in office, lab areas, customer service counters, common rooms and hallways, communication rooms and closets.
• While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts.
• The noise level in the work environment is usually moderate.

Other Requirements:

• Must be able to pass Security clearance to work in a TSA secured environment
• Must have excellent communication skills
• Must have excellent organizational skills and pay great attention to details.
• Must be able to manage your time, and be able to work multiple issues at the same time.
• Must have the ability to work independently and with a team
• Must have valid driver?s license and possess a vehicle for service calls.
• Must be able to pass airport security screening and maintain an airport badge.
• Must be able to work a flexible shift which includes working day and night shifts, along with weekends and holidays

Mathematical Skills:

• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to apply concepts of basic algebra and geometry

Reasoning Ability:

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

What we can offer you:

• Get rewarded with competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits.
• Work from anywhere: onsite, hybrid or fully remote.
• Professional development to broaden your knowledge and enhance your skills with on-line learning hubs packed with technical and soft skills training that allow you to develop and grow.
• Enter a diverse and inclusive workplace, join one of the world?s top travel technology companies and take on a role that impacts millions of travelers around the globe.

Application process: The application process takes no longer than 10 minutes!
Create your candidate profile, upload your Resume/CV and apply today! Diversity & Inclusion We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.