Job Description

Competition Number

S181422P

Position Title

Systems Analyst - Student and Academic Systems (SAS)

Position Number

S99204

Employee Group

Staff

Position Status

Regular Full-Time

Start Date

End Date (if applicable)

Department

IT Services

Additional Notes

Location

North Vancouver

Working with us

As a member of the Digital Technology Services (DTS) team here within Capilano University, you will be a vital asset in providing an exceptional experience to both our employee and student communities through invention, collaboration, and technical talent.



As we embark on our university wide digital transformation, we'll be seeking fellow trailblazers to join our teams as we integrate state of the art technologies. With a variety of projects and initiatives in the pipeline, there is no shortage of opportunity to innovate.



Within our teams, you'll be working alongside a variety of talented individuals involved in initiatives focused on cyber security, data analysis, operational analytics, quality assurance, integration, customization, and implementation.



Do you have a passion for optimization? Join us in creating a lasting impact that goes beyond routine tasks, contributing to the long-term success of our technological landscape and the university community.

About the role

Reporting to the Manager, Student and Academic Systems, Digital Technology Services (DTS), the Systems Analyst will provide technical work in support of systems planning, analysis, design, development, administration, and support work required to maintain student and academic systems implemented at the university. The incumbent in this position is primarily responsible for planning, analysis, design, and development of custom solutions that are identified as mandatory in supporting the university community. Supporting project and change management activities, coordination of testing, communications and documentation relating to student and academic systems.



The role will work closely with project managers and Manager, Student and Academic Systems and Manager, Faculty Services Support to assess user requirements, evaluate alternatives to proposed system designs and ensure quality standards are maintained in the development, testing and implementation of changes relating to student and academic systems.



ILLUSTRATIVE EXAMPLES OF DUTIES

Collaborate with student and academic users of the university community to gather requirements, perform analysis of system requirements, work processes, and system capabilities to identify and lead the design of innovative solutions that meet the needs of the university community. Based on analysis and when required working with vendors design functionality and custom solutions that are identified as mandatory for the university community. Proactively analyse existing business processes and identify areas for improvement or automation through process modeling techniques. Perform system upgrades including analysis, implementation plans, change management and release management. These activities are to be coordinated with the university community, DTS teams, and vendors to ensure smooth deployment, testing, and user training. Plan, design and systems test solutions ensuring that quality standards are applied, and that the solution meets the user requirements.

Experience, competencies & qualifications

7+ years of relevant professional experience, with 2 years in a public institution. 3+ years of experience with gathering requirements, systems analysis, SDLC, project management and change management methodologies. Experience with gathering requirements, systems analysis, SDLC, project management and change management methodologies. Experience in working with one or more student and academic systems such as curriculum management systems, customer relationship management systems, learning management systems, student information systems, and integrated library systems. Experience and knowledge of ITIL framework and ITSM best practices, tools, and techniques; ITIL certification is an asset. Experience in developing high quality documentation required to support digital solutions. A bachelor's degree in any subject area. Experience in effectively communicating information to different levels within an organization.

For more information

For more information, please see the complete

job description

.

Benefits

At Capilano University, we understand that there is more to life than work. That is why we offer comprehensive benefits and support to help you and your family live a balanced life.




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Posting Detail Information

Days and Hours of Work

Our standard work week is Monday to Friday, 8:30am - 4:00pm. This position may include working evenings and weekends based on departmental needs.

Bridge Period (if applicable)

Pay Group

28

Salary

$6430.00 per month based on 35 hours per week (with increments up to $7229.00)

Union

MoveUP

Job Open Date

08/26/2025

Job Close Date

09/12/2025

Open Until Filled

No