Job Description

Join Our Team

Imagine being part of an organization that adds value to our community, cares about its staff, and creates a supportive workplace environment. Starling Community Services (formerly Lutherwood) is a progressive, not-for-profit health and social service organization that strengthens people's lives by providing mental health, employment, and housing services to more than 22,500 people annually in Waterloo Region and Wellington County.



We need great people like you to help us realize our mission and support communities where everyone experiences mental wellness, opportunities for employment, a place to call home, and a sense of belonging.

One full-time permanent Systems Analyst IT position available, starting on November 10, 2025. Working 37.5 hours per week.

What's In It for You?

Job Band I (hourly wages): Min - $32.34, Mid - $35.49, Max - $40.92 A positive work culture, inclusive workplace policies, and employee wellness initiatives. Enrollment in a defined pension plan with the Heath Care of Ontario Pension Plan (HOOPP). Enrollment in our Modular Health and Dental Benefits plan with Sun Life. Access to our Employee and Family Assistance Program which provides free and confidential counselling, resources and services. 3 Weeks paid vacation (accumulated bi-weekly) 15 hours of personal time per year. Paid sick time (accumulated monthly) to a maximum of 300 hours. 11 paid holiday benefits per year plus a floater day. Discounted GRT passes through membership with Travel Wise. Employee Referral Incentive Program. Professional development and tuition reimbursement opportunities. Staff appreciation events.

Your Role:

In this role, you will be responsible for:


Ensure the stable operation of the hybrid cloud systems, security systems and network connections. Planning, developing, installing, configuring, maintaining, supporting, and optimizing all network, security, software and communication links through a variety of means including performing technical onsite service throughout the organization. Conducts training and is responsible for inventory control. Works in alignment with the Agency's commitment to equity to further create a sense of belonging at the Agency.

The above tasks are representative but not all inclusive.

Your Talents and Experience:

A degree or diploma in computer science, or network administration. Experience with Microsoft Server products or Microsoft Certification is preferred. Proficient with Microsoft365. Ability to listen to a wide range of customers. Excellent communication skills are required to translate technical information into lay person's terms. Ability to work independently. Excellent problem-solving skills. A valid driver's license and reliable transportation are essential for this position.

If you are community-focused and share our values and commitment to equity, we want you to grow with us. Please submit your application in confidence,

no later than 4 pm on October 17, 2025.

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If you don't have every single requirement and the exact level of experience listed in our description, but the skills and experience needed for the role still resonate with you, please consider applying. Diversity of experience and skills combined with passion is a key to innovation and quality; therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require any support submitting your application or during the interview process by contacting Human Resources at hr@starlingcs.ca or by calling 519-707-1958 ext. 1247.

Our Commitment to Equity:

To better serve the diversity of our community, the agency is dedicated to creating an inclusive and equitable environment for both clients and staff, with particular attention to supporting BIPOC communities, 2SLGBTQIA+ individuals, and other historically marginalized and underrepresented groups. We understand that addressing systemic inequities is crucial to fulfilling our mission and promoting the well-being of the communities we serve.



Our equity strategy is guided by core principles that emphasize celebrating diversity, building strong partnerships, prioritizing client service, and recognizing equity is a shared responsibility.