Systems Administrator Toronto, ON Are you looking to join a company who is committed to investing in technology and is one of Canada\xe2\x80\x99s largest mortgage lenders? Are you excited to use your technical expertise to join a technology solutions entrepreneurial start-up within a well- established national financial services organization? Join our growing team of infrastructure support staff who truly make an impact on product and service delivery at CMLS Financial. The successful candidate will not only have an advanced level of technical expertise but as a director of IT infrastructure operations you are responsible for managing the overall development, implementation, and maintenance of an organization\'s information technology infrastructure. This position requires strong technical expertise and leadership skills to ensure the alignment of the organization\'s computer systems and applications with its goals and objectives. We are Canada\xe2\x80\x99s Mortgage Company. Founded in 1974, CMLS Financial is one of Canada\xe2\x80\x99s largest, independently owned mortgage services companies. 40+ years, 10 000 customers and 15+ billion in assets. Over the last decade, CMLS has demonstrated a growth path in products and services. CMLS Technology Solutions team provides technical expertise and dedicated support for all IT functional areas, including network set-up, development and production applications and services, and daily maintenance tasks pertaining to the data centre environments and all of our corporate office locations. About the Role:

• Systems Analysis
  • Help to gather business requirements for various technology projects and initiatives
  • Document and contribute to technical designs and project plans for project initiation
• Systems implementation, operation, and administration
  • Manage and implement projects and initiatives
  • Develop and maintain a standardized operational framework to include procedures, guidelines, compliance, and reporting activities
  • Perform and support operational duties as required
• Security operational analysis and reporting
  • Enhance and operate Security related operational and reporting processes, ensuring adherence to service level agreements, and agreed deadlines
  • Identify and contribute to security related solutions based upon corporate objectives and corporate governance
• Customer and team support
  • Pro-actively assist the technical support specialists with support requests when required
  • Researching and resolving difficult and complex problems
  • Analyzing and identifying trends in issue reporting and devising preventative solutions
  • Mentoring other support personnel on hardware and software problem analysis and resolution
• Technical analysis and troubleshooting
  • Perform configuration and support for a wide range of devices and applications, including but not limited to: Desktops, Laptops, Servers, Printers, Telephones, Mobile devices, and applications
  • Work with team or independently on IT projects, operations, and continuous improvement initiatives
• Communication and time management
  • Communicate effectively and pro-actively at all levels
  • Assist other IT team members when required
  • Provide after-hours service as required

This role is for you if you have:

• Understanding of compliance, disaster recovery planning and testing, auditing, risk management, business resumption planning, and contingency planning is important.
• Understanding of secure and effective access controls, authentication, password management, DNS, cryptography fundamentals, ICMP, IPv6, public key infrastructure, Linux, Windows servers, VMWare, SCCM, network mapping, and network protocols.
• Expertise but not limited to the following technologies, VMware/vSphere/vCentre/Horizon, Unix, Linux (Sun, HP, Redhat), Windows 2003/2008/2012/2016, MS DNS, DHCP, Active Directory, Perl, KSH, BASH, Scripting, Storage Implementation and Administration (NAS, SAN), Backup Technologies (Disk, Tape, Cloud), Microsoft Azure, Amazon AWS
• Technologies that support a strong security posture for a complex infrastructure.
• Solid knowledge of business risk, risk assessment and risk-based decision making
• Technical acumen including but not limited to: OSI, IT infrastructure, cloud, application development languages, tools and frameworks, database technologies, web technologies, next gen mobile, network architecture, enterprise architecture, and directory services
• Security technology acumen including but not limited to: firewall, intrusion detection, cyber-attack tools and defenses, encryption, certificate authority, web filtering, anti-malware, anti-phishing, identity and access management, multi factor authentication.
• Ability To:
  • Ability to share knowledge and buid strong relationships with other support teams members
  • Demonstrate strong interpersonal, oral communication skills, written communication skills with a strong customer service orientation
  • Balance operational tasks with project and KTLO work.
  • Ability to work indepentantly with little guidance
  • Ability to break and completed large and complex work streams (Problems, Projects, Operaional Tasks)
  • Ability to effectively prioritize and execute tasks in high-pressure situations.:

• Completed a University degree or equivalent work experience. A degree in Computer Science or Engineering is an asset but not required;
• More than 5 years work experience.
• Experience with incident and change management systems
• Experience in analysis, implementation and evaluation of IT systems and their specifications
• Supported windows based enterprise applications and have experience in supporting the following:
  • VMWare Server Virtualization technology
  • Network administration including the support of Firewalls, network switches and routers.
  • Experience in managing, deploying and using cloud service (Microsoft Azure experience an asset)
• Are experienced and knowledgeable in information technology information library (ITIL) and or COBIT methodologies;
• Financial services or FinTech industry experience is considered an asset.

Skills and Abilities:

• Behaviours
  • Customer Focus: identifies and meets the needs of internal and external customers, being continually focused on outcomes for customers.
  • Understanding Others: seeks to understand their individual perspectives and concerns and actively listens to check understanding.
  • Adaptability: tries new ways to do things; for example, coming up with alternative methods or ways of working.
  • Approach to Thinking: thinks through situations of varying degrees of complexity and ambiguity, identifying several likely causes or consequences of a situation.
  • Attention to Detail: manages, tracks and attends to multiple pieces of information, bringing order and clarity, ensures accuracy.
  • Conceptual Thinking: develops innovative or creative insights and procedures; specifically, sees patterns or trends; for example, spotting recurring problems.
  • Information Seeking: a desire to know more and seek information to inform decisions.
  • Self-Confidence: functions independently and with confidence in challenging situations, trusting own judgment.
• Technical:
  • Computer skills: independently supports business processes with comprehensive understanding and effective use of standard office equipment and standard software packages, while also providing guidance and training to others.
  • Data Management: works without supervision and provides technical guidance when required on acquiring, organizing, protecting and processing data to fulfill business objectives.
  • Planning and Organizing: works with guidance (but not constant supervision) to plan, organize, prioritize and oversee activities to efficiently meet meet/business objectives.
  • Policy and procedures: works with guidance (but not constant supervision) to develop, monitor, interpret and understand policies and procedures.
  • Verbal and Written Communication: uses clear and effective verbal and written communications skills and provides technical guidance when required on expressing ideas, requesting actions and formulating plans or policies.

Benefits and Perks
Some of the benefits we offer at CMLS are:

• Health and Wellness Spending Accounts
• Health, Drug, Vision, and Dental benefits
• Paid vacation, sick days, and personal days (in addition to all civil and statutory holidays)
• RRSP Matching Program
• Maternity / Parental Leave Top Up Program
• Discounted gym memberships
• Travel assistance and EAP
• Business Casual dress code
• Company social events + sport teams
• Hybrid work arrangements and telecommuting opportunities
• And more!

Who are we?
Established in 1974, CMLS Financial is the leading provider of capital solutions for commercial property owners, developers and real estate investors. We have over 45 years of experience, 20,000 clients, $25 billion in assets under administration, and offices coast to coast. Some of Canada\'s most prominent banks, investment managers, insurance companies, and pension funds rely on CMLS Financial for a variety of critically important mortgage services. What sets us apart is our customer forward approach. Building on our solid foundation of financial strength and experience, we continue to deliver unparalleled capital solutions for all our clients needs. You will love working here
Employees tell us that they love that we strike the balance in creating an incredibly professional, yet dynamic and enjoyable corporate culture. We work in a fluid and fast-paced environment that is supportive of energetic and motivated individuals who pride themselves on being flexible and results-driven. Our employees are able to gain valuable industry exposure, lots of learning opportunities, and truly impact the business. We are committed to providing our people with a challenging and rewarding career because our employees are what set us apart and we know it. Equal Opportunity Employer
CMLS Financial is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations are available on request for candidates taking part in all aspects of the selection process. We want to hear from you!
If you are confident that you would be a strong asset to our team, submit both a cover letter and resume today! We thank all applicants for their time in applying, however we will only contact those selected for an interview. Consideration of applications will begin immediately and continue until the position is filled.