Job Description

COMPANY BACKGROUND

Tree Island Steel Ltd. (\xe2\x80\x9cTree Island Steel\xe2\x80\x9d or the \xe2\x80\x9cCompany\xe2\x80\x9d) is a publicly listed company whose shares are traded on the Toronto Stock Exchange under the symbol TSL. Headquartered in Richmond, British Columbia, since 1964, Tree Island Steel, through its four operating facilities in Canada and the United States, produces wire products for a diverse range of industrial, residential construction, commercial construction, agricultural, and specialty applications. Its products include bright wire; a broad array of fasteners, including packaged, collated and bulk nails; stucco reinforcing products; concrete reinforcing mesh; fencing and other fabricated wire products. The Company markets these products under the Tree Island\xc2\xae, Halsteel\xc2\xae, True-Spec\xc2\xae, K-Lath\xc2\xae, TI-Wire\xc2\xae and Tough Strand\xc2\xae brand names. Tree Island Steel operates in Canada under Tree Island Industries Ltd and in the United States under Tree Island Wire (USA) Inc.

POSITION SUMMARY

This position will report to the Network and Systems Manager and is responsible for Server management and providing second-tier Help Desk Support.

RESPONSIBILITIES

• Installation, configuration, and support of Server hardware, software, and related infrastructure.
• The Systems Administrator is responsible for the integrity and confidentiality of sensitive information such as financials; belonging to senior management, executives, board of directors; or relating to investor relations.
• Monitoring and troubleshooting network and system performance. Managing backups and disaster recovery processes.
• Administer Microsoft 365, Microsoft SharePoint, Exchange Online, Citrix DaaS, MDM (Workspace ONE), VMware vSphere systems.
• Maintain and configure collaboration tools such as video conferencing software, phone system.
• Manage Microsoft Active Directory and Azure AD user accounts and permissions.
• Implementing and maintaining security measures to protect against cyber threats.
• Provide second-tier IT support and backup the Help Desk IT Support technician.
• Provide alternating after-hours support every other month for computer hardware and software for the office and shopfloor users.
• Responsible for providing IT support to Executives at Tree Island.
• Work on strategic corporate projects and initiatives.
• Creating and maintaining documentation for IT systems and procedures.
• Assisting in the supervision of the Help Desk IT Support position.
• Provide backup support for the Network and Systems Manager in managing and supporting the IT infrastructure.
• Other duties and projects as assigned by the manager.

PROFESSIONAL REQUIREMENTS AND QUALIFICATIONS

• Bachelor of Computer Science or equivalent is required.
• MCSE, MCSA, CCNA certifications or equivalent experience.
• 5 years of working experience at installing/configuring PC based hardware and software.
• 3+ years of experience administering Windows Server and maintaining Server hardware platform.
• Hands-on experience in Microsoft Active Directory, Microsoft 365, Veeam B&R, Citrix DaaS, VMware vSphere, Cisco routers/switches, Palo Alto firewalls.
• Personal Work Ethic. Attention to Detail. Maintain a high level of customer service.
• Excellent interpersonal and communication (verbal & written) skills.
• Ability to multitask and adapt to changing priorities.
• Experience in an industrial or manufacturing environment would be an asset.

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Tree Island Industries