Job Description

About This Role (English will follow)Specialiste du support logiciel - Systemes de bord
Vous etes un passionne dans votre domaine? Vous recherchez un milieu travail ou vous pourrez relever des defis, innover, utiliser des outils a la fine pointe de la technologie et collaborer avec des experts provenant de secteurs varies? Vous aimeriez vous joindre a une entreprise d'envergure mondiale qui est un chef de file dans son domaine et dont vous seriez fier de contribuer aux projets? Venez faire partie de notre equipe et partagez votre passion avec nous!
A CAE, nos equipes ont a coeur de toujours etre innovatrices et de rester a l'avant-garde. Il est donc primordial de faire evoluer l'ensemble des outils et logiciels que nous avons developpes. C'est pourquoi nous avons besoin de votre expertise et de votre passion pour completer notre equipe!
Le groupe des Services Apres-vente - Civil a pour objectif de garder a jour des simulateurs de vols afin qu'ils soient a la fine pointe des differentes ameliorations aeronautiques que l'industrie offre. Nos employes concoivent des solutions novatrices afin de relever des defis technologiques quotidiennement.
Le specialiste du support logiciel fait partie d'un groupe qui interagit beaucoup avec la clientele et fournit un soutien technique apres-vente aux clients de CAE, contribuant ainsi a l'atteinte de l'objectif de l'entreprise qui vise a etre le partenaire de choix en matiere de simulation et de formation en aviation.
Le titulaire du poste pourra acquerir de l'experience et une nouvelle expertise sur divers systemes tout en ayant la possibilite de mettre en pratique ses connaissances, son ingeniosite et sa creativite en vue de resoudre des problemes et d'affronter de nouveaux defis dans le contexte en constante evolution du soutien a la clientele. Le role du specialiste du service a la clientele offre au titulaire du poste de la flexibilite, une croissance professionnelle ainsi qu'une possibilite de reseautage dans l'ensemble du reseau mondial de centres de formation et de la base de clientele de CAE.
Le role que nous vous proposons :Enqueter, isoler et corriger les deficiences des simulateurs de vol. Interagir avec les clients partout dans le monde. Integrer les modifications aux logiciels d'ingenierie. Rassembler et coordonner les efforts visant a resoudre les problemes a l'aide d'un soutien a distance. Opportunite de voyages de courte duree chez les clients pour resoudre des problemes precis. Devenir un expert technique d'un systeme particulier sans etre limite a ceux mentionnes ici : + Systemes auxiliaires, communication et ACARS.


Nous recherchons quelqu'un qui:Possede un baccalaureat en genie ou en informatique. Connaissance des langues de programmation C, C++ ou d'autres langages similaires. Connaissance de l'environnement de simulation de l'aviation civile, un atout. Capacite a resoudre des problemes. Debrouillardise, esprit d'initiative, capacite relationnelle. Capacite d'adaptation a de nouveaux environnements. Capacite a apprendre rapidement. Volonte de travailler occasionnellement selon des horaires irreguliers. Le bilinguisme en francais et en anglais est requis.

CAE vous propose :Un environnement ou vos initiatives seront reconnues et valorisees; Des horaires flexibles et un profil de travail hybride entre le travail de la maison et au bureau; Des opportunites de voyager a l'international chez nos clients presents dans plus de 50 pays; Un regime d'assurance collective flexible que vous pouvez adapter a vos besoins; Un regime de retraite a prestations determines et un REER collectif; Un programme d'achat d'actions avec contribution de l'employeur; Un stationnement gratuit et un programme de subvention des tarifs de transports en commun; Une periode de conge payee pendant le temps des Fetes; Acces rapide a une application de telemedecine, un programme d'aide aux employes et leurs familles ainsi que differents groupe-ressources; L'occasion de travailler sur une diversite de projets en equipe multidisciplinaire; Un accompagnement dans votre cheminement de carriere; Des espaces de bureau recemment mis a jour avec un focus sur l'ergonomie, la collaboration et l'experience employe; Une cafeteria et des cafes offrant une grande variete de repas de qualite.

Alors, venez partager votre passion avec nous!
Avec plus de 10 000 employes presents a travers 35 pays, CAE est un chef de file mondial en formation dans les domaines de l'aviation civile, de la defense et securite, et de la sante. Pour en apprendre plus : www.cae.comSoftware Support Specialist - Aircraft Systems
Are you looking for a work environment where you can innovate, reach greater heights and collaborate with experts from a wide range of sectors? You want to join a world class company and industry leader with projects to which you would be proud to contribute? Come share your passion with us!
At CAE, our teams are committed to staying innovative and on the leading edge. It is therefore essential to keep improving all the tools and software we have developed. That's why we need your expertise and passion to complete our team!
The Civil Aftermarket group aims to keep flight simulators up to date so that they are at the cutting edge of the various aeronautical improvements that the industry offers. Our employees design innovative solutions to meet technological challenges on a daily basis.
The System Software Specialist (SSS) is part of a highly customer-facing group that provides post-delivery technical support to CAE's customers, contributing to the company's goal of being the Flight Training and Simulation Partner of Choice.
Combining the chance to gain experience and acquire new expertise on varied systems, with the opportunity to apply knowledge, ingenuity, and creativity to solve problems and tackle new challenges in the ever-changing landscape of customer support, the role of the SSS offers flexibility, professional growth, and networking throughout CAE's world-wide network of training centers and customer base.
The role we are offering you:Investigate, isolate, and resolve flight simulators deficiencies. Interact with customers around the world. Implement engineering software changes. Set up and coordinate efforts to address issues using remote support. Opportunity to travel on short term trips to customer sites for specific problem solving. Become a technical expert of a specific system but not limited to those listed: + Ancillaries, communication and ACARS.


We are looking for someone who:Bachelor's degree in Engineering or Computer Sciences. Knowledge of C, C++, or other similar programming languages. Knowledge of the civil aviation simulation environment, an asset. Ability to troubleshoot problems Resourcefulness, initiative, good interpersonal skills Ability to adapt to new environments. Ability to learn quickly. Willingness to occasionally work irregular hours. Bilingualism in both French and English is required.

CAE will offer you:A dynamic and innovative environment in which to grow. A flexible work schedule and work from home policy. Multiple opportunities to travel at our customers sites (50+ countries). A flex collective insurance program allowing you to tailor your coverage to your needs. A defined benefits pension plan and a group RRSP. An employee stock purchase plan with contribution from the employer. Free parking and a public transport fare subsidy program. A period of paid leave during the Holiday season. Access for free to a telemedicine application, an employee and family assistance program and various resource groups. The opportunity to work on a variety of projects within a multidisciplinary team. A stimulating career path and internal mobility. Recently renovated open spaces offices, facilitating collaboration, and improving ergonomics. A cafeteria and cafes offering a wide variety of quality meals.

Come share your passion with us!
With over 10,000 employees located in 35 countries, CAE is a global leader in training for the civil aviation, defence and security, and healthcare markets. To learn more: www.cae.com
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Position Type
Regular
CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.
Equal Opportunity EmployerCAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, nationality, colour, religion, sex, gender indentity and expression, sexual orientation, disability, neurodiversity, veteran status, age, or other characteristics protected by local laws.If you don't see yourself fully reflected in every job requirement listed in the job posting, we still encourage you to reach out and apply. At CAE, everyone is welcome to contribute to our success. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process. If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at CAECarrieres-Careers@cae.com