Job Description

Job Title: Messaging Specialist

Location: Edmonton Alberta T5J 3W7 (Remote)

Duration: 10-month contract + 12 possible extensions

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Duties:

Apply and interpret how the operating guidelines enhance the department's way of doing business.

Review new services and technology requests by business area and assess their impact on the operational environment, giving recommendations for remediation.

Assist in developing action plans, schedules, and estimates pertaining to architectural deployment and services delivery.

Assist in developing task lists and resource assignments within the context of architectural planning and deployments.

Evaluate current services and recommend remedial actions where required.

Hands-on implementation, upgrading, troubleshooting of messaging software and hardware infrastructure.

Perform problem diagnosis, troubleshooting and resolution.

Provide quality control on production implementations.

Provide tracking and reporting of time and status on all work as required.

Develop and maintain documentation.

Develop messaging related procedures.

Effective teamwork and proficient communication with team members, management team and supported ministries.

Provide cross training and knowledge transfer to team members

Qualification/Must have:

Bachelor's degree or diploma in IT, Computer Science, Math or Engineering or equivalent experience.

Ability to work evenings and/or weekends and/or during block time/change windows outside of normal Government business hours (8:15 a.m. to 4:30 p.m. Alberta time, Monday to Friday).

Experience designing, planning, implementing and supporting On-Premesis Exchange 2016/2019, Exchange SE environment and Exchange Online in large organization of comparable size and complexity to the Government.

Experience supporting email security related services like anti-spam, anti-phishing, access management.

Experience supporting Skype for Business or Microsoft Teams in an enterprise environment.

Experience with Microsoft architecture, installation and administration in a multi-server environment.

Experience collecting requirements, analyzing, designing or implementing M365 products and services, either on-premises or in a cloud infrastructure-as-a-service environment.

Experience configuring and maintaining Quest Exchange Migration Wizard.

Experience implementing and supporting Microsoft Teams.

Experience in user identity verification processes, and maintaining user IDs, passwords and accounts permission levels for business applications.

Experience migrating from an on-premises Skype for Business environment to Microsoft Teams.

Experience in performing access management activities to Microsoft 365 tenants.

Experience performing Information Management related activities like litigation hold, e-discovery, retention schedules for M365 services.

Experience supporting bulk mail delivery solutions.

Experience with AntiSpam Administration.

Experience with the creation and implementation of naming standards, usage standards and best practices.

Experience working in or for the public sector.

Experience working in the Government Domain environment or an environment of equivalent size and complexity

Job Type: Fixed term contract
Contract length: 10 months

Pay: $70.00-$80.01 per hour