Job Description

SUPPORTIVE

HOUSING WORKER

Adams House

(2) Two Bargaining Unit

Permanent Part-Time Position -

Saturday, 9:00am-5:00pm (alternating Saturday)

Temporary Full- Time Position -

Monday to Friday, 9:00am-5:00pm until March 31, 2026

Existing Vacancies

Compensation: $25.28/hour-$29.40/hour

About Cota

Cota is an accredited not-for-profit organization that has been providing community-based support to people living with mental health and cognitive challenges for over 50 years. At present, our wide array of services delivers much needed support to over 4,000 people/year who live with mental health challenges, psychogeriatric mental health conditions, acquired brain injuries, developmental disabilities, dual diagnoses and/or the experience of homelessness. These services include, but are not limited to, case management, supportive housing and adult day program services. A full listing of our services can be viewed on our website at https://cotainspires.ca/



Cota is presently seeking a dynamic and innovative individual to join our amazing team in the capacity of the role outlined within this posting. Followed by our mission to support individuals with mental health and cognitive challenges to live well within their communities, we strive toward a vision of a supportive, inclusive society where everyone has the opportunity to thrive. If you feel you have the skills and qualifications to perform the duties of this role while consistently exemplifying Cota's values Hope, Respect, Dedication, Equity, Accountability, Collaboration and Innovation, we would love to hear from you.

Role Overview

The Supportive Housing Worker supports tenants to maintain their housing, develop independent living skills, achieve mental health stability and pursue personal recovery. Staff strive to encourage tenant participation in the development of short- and long-term goals, community development strategies, using a facilitative management approach to promote independent living and the safety and enjoyment of their housing. The supportive Housing requires respect for, and expertise working with, tenants who are facing varying degrees of mental and physical health, active substance use, trauma and social isolation and who come from racially and ethnically diverse.

About the Team

Adams House Provides rent subsidized accommodation and support men and women 16 years of age or older, living with serious mental illness who are homeless, or at significant risk of becoming homeless.

Primary

Responsibilities

:

Provide direct support and coordination to tenants who are experiencing hoarding or other life skills challenges. Make appropriate referrals in order to increase tenant's capacity to prevent eviction. Create, maintain and improve a healthy working relationship with the client and their circle of care. Providing Initial and ongoing assessment of clients' needs and goals in the areas of mental and physical health and wellness, trauma, homelessness, suicidality and other elevated risks of harm, psychological distress, medication management, symptom management, food security, housing, daily living skills, income, employment, social/recreational, education, relationships, displacement, and any other area defined as relevant by the client. Work with a caseload of tenants as assigned by the Program Manager of Adams House. Complete any required assessment tools. Complete coordinated care plans as appropriate. Work with tenant and other supports to ensure case plans and safety plans are in place to support their tenancy and try to avoid eviction whenever possible. Utilize community development, facilitative management, and conflict resolution approaches to facilitate supportive, co-operative living and support tenants to develop skills to live cooperatively in the community. Facilitate regular meetings with individual tenants in order to set individual short and long term goals in relation to maintaining their housing. Actively work with tenants to address safety and security. Deal with housing related issues such as; behaviour, social isolation, mental health, substance use and hygiene by encouraging and supporting tenants to problem solve and to access community resources such as support agencies and other programs and services. Use Harm Reduction practices and principles when dealing with housing related issues. Assist with cleaning of rooms and pest control preparation regularly. Identify, intervene in and deescalate crisis situations and work with tenants to develop crisis management skills. Educate tenants about their tenancy responsibilities and their on-going responsibilities to maintain their housing. Work with the tenant community to understand the Social Housing Reform Act requirements, the applicable sections of the Tenancy and Service Agreement and Cota's Mission, Vision and Values. Accurately document and report all information in the appropriate places and with the relevant parties to an acceptable prescribed standard. Communicate and demonstrate appropriate professional boundaries with the tenant community and abide by the organizational policies. Have knowledge of and be able to use emergency building systems and fire procedures. Participate in regular supervisions with the Program Manager. Work in accordance to the Ontario Occupational Health and Safety Act. Other duties as assigned by the Program Manager of Adams House.

Qualifications:

Education

A minimum of a Community College Diploma in a field relevant to the target population. Higher level post-secondary education will be considered an asset.

Experience

At least two years' experience working with marginalize community and people experiencing chronic homelessness. Experience delivering case management services. Experience with and proven responsibility handling money.

Knowledge and Skills

Strong understanding of systems that cause and support homelessness, poverty and discrimination and respect for those realities. Strong experience in Life skills Coaching and Hoarding Coaching. Possess a high level of tolerance and understanding for individuals who present need for services with urgent multiple complex health needs. Highly developed and proven group facilitation skills. Highly developed written and oral communication skills. Strong understanding of and experience in community development practices. Well-developed conflict resolution and negotiation skills and crisis management skills. Ability to work productively within a team setting. Strong organizational skills; highly developed ability to prioritize work through short and long term goals and remain flexible. Well-developed interpersonal skills that will produce effective, productive and appropriate relationships with the tenants, community, external agencies and staff at Cota. Proven ability to constructively give and receive feedback. Highly developed understanding of and proven ability to communicate appropriate professional boundaries. Proven ability to challenge organization, staff and tenant communities in a positive and creative way to effect better service. Knowledge of community based resources. Literacy in Microsoft Office, Pirouette and Teams (an asset).

Other:

Please note that the site location includes stairs and the role may require lifting of objects.

Application Details:

Please complete the application below before

July 3

, 2025

at 4:00pm.

Cota is deeply committed to promoting diversity, advancing equity and fostering a culture of inclusion. We are respectful of each individual's dignity, unique experience, potential and protected rights under the Ontario Human Rights Code. As an equal opportunity employer, we are dedicated to ensuring our workforce reflects the diversity of the communities that we serve.

Benefits:

Upon successful completion of a three-month period of employment, permanent full-time and permanent part-time staff working more than 20 hours per week will be eligible for employer-paid group insurance benefits. These employer-paid benefits will include:


Extended health care Life insurance Accidental death and dismemberment insurance Dental care Travel assistance Vision care

Permanent full-time and permanent part-time staff working more than 20 hours per week are also required to enroll in employee-paid long-term disability coverage.

Additional Information:

Interview Process:

Cota may choose to conduct parts/all of the hiring process virtually. Please note that as part of maintaining an agile workforce, all Cota staff may be required to be reasonably reassigned to support the operational needs of our essential services.

Screening Process:

Please note that Cota uses AI to screen potential applicants for all roles.



We would like to thank all those that apply; however, due to high volumes of interest, only those selected for an interview will be contacted.






Thank you, Cota's HR Department.



__________________________________________________________________


Hope, respect, dedication, equity, accountability, teamwork, and innovation are key values of Cota. We are dedicated to promoting a diverse and inclusive workplace, upholding dignity, and acknowledging each person's individual contributions and potential as an equal-opportunity employer. We uphold the Ontario Human Right Code and strongly encourage applications from people of color, women, Indigenous Peoples, people with disabilities, LGBTQ2S+ people, and others who provide various viewpoints. Cota ensures an accessible hiring process in line with the AODA principles, providing accommodations for applicants with disabilities. For any accommodation requests, please contact hr_recruitment@cotainspires.ca