Job Description

Working Title: Support Staff, F&B, Assiniboine Park
Employment Status: Part-Time
Starting Hourly Rate: $15.91 per hour
Address: 145 The Leaf Way Winnipeg MB R3P 2N6
New Hire Schedule: Flexible Schedule required, day, evening & weekend availability
Important Information: Knowledge of customer service principles and practices
Reporting to the General Manager Gather, the Support Staff works diligently to ensure our guests receive quality service and have a wonderful experience that exceeds their expectations each time they visit Gather Craft Kitchen & Bar. Support Staff will provide warm, and caring service, and exhibit deep "ownership" of the restaurant and its unique mission.The Support Staff is the first point of contact for guests over the phone or in the restaurant and will set the tone for the dining experience. They will cheerfully greet guests, manage reservations, take guests to their table, and provide them with a menu. They will monitor the table rotation and make sure Servers get a fair number of tables. The Support Staff will prepare dining areas by thoroughly cleaning and setting the restaurant tables between guests. They support Servers to ensure all tables are set and cleared in a timely manner.
The Support Staff will ensure a smooth flow of orders between the front of the house and the back of the house by coordinating orders from the line, checking for quality control and orders are ready to serve. They will assist with checking consistency in portions, quality and presentation and communicate discrepancies to the Chef, Sous Chef or Restaurant Manager to ensure an efficient delivery of service to guests.
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Job Summary
How you will make an impact:
Reporting to the General Manager Gather, the Support Staff works diligently to ensure our guests receive quality service and have a wonderful experience that exceeds their expectations each time they visit Gather Craft Kitchen & Bar. Support Staff will provide warm, and caring service, and exhibit deep "ownership" of the restaurant and its unique mission.
As a Support Staff F&B, you will:

• Be the first point of contact for guests over the phone.
• They will cheerfully greet guests, manage reservations, take guests to their table, and provide them with a menu.
• Quickly clear dirty table settings and prepare table for resetting; promptly and consistently reset all service ware as instructed
• Maintain stock and cleanliness of stations for all meal periods with necessary equipment, including silverware, linen, and condiments; wipe down booths and chairs, move tables and chairs, and clean floors as necessary
• Serve guests beverages, bread and butter and replenishes as necessary; assist servers with food and beverage service
• Transport all dirty tableware from dining room to dishwashing area
• Perform any general cleaning tasks using standard cleaning products as assigned by supervisor
• Fold napkins throughout the day to maintain an adequate supply
• Perform all assigned side work, including replenishing condiments and restocking side stands
• Perform other duties as assigned, such as cleaning unexpected spills, handling special guest requests, and greeting and seating guests

About you:

• Previous work experience or training is an asset
• Attention to detail and a strong sense of urgency
• Excellent communication skills
• Ability to work in a fast paced and high-volume environment
• Demonstrate positive attitude and professional demeanor
• Ability to move, lift, carry, pull, and place objects weighing less than or equal to 50 pounds without assistance
• Physical ability to carry out the duties of the position

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.
For accommodation requests during the hiring process, please contact for further information.

Skills Required