Job Description

Clinical teams rely on technology to deliver exceptional patient care, and this role helps keep that technology dependable and safe. As a Clinical Engineering Support Specialist, you'll support a wide range of medical devices and systems through performance inspections, issue resolution, and preventive maintenance. This is a unique opportunity to enhance your knowledge in critical areas such as device and systems integration, alarm management, and medical device lifecycle management. The work you do will contribute to safer, more efficient and more effective patient care. This role is ideal for someone who values learning through purposeful, detail-driven work.


Is this you?

If you're motivated by solving technical problems and learning how complex systems function, you'll find this role highly engaging. You'll work with a variety of medical devices and systems, often troubleshooting across hardware, firmware, and interfaces. Your analytical mindset helps you interpret performance data, identify issues, and think critically through possible solutions. This approach to problem-solving is essential when interpreting device behaviour, isolating root causes of issues, or assessing system trends. These contributions play a vital role in keeping medical technology safe, stable, and aligned with clinical needs.


Clear communication is essential in this role, especially when translating complex technical issues and solutions for non-technical staff. Here you'll work closely with nurses, physicians, allied health professionals and support staff on equipment training, safety, and readiness. Collaborating with clinical teams means listening closely, responding with patience, and working together to solve problems quickly and effectively. Your service-focused approach will help maintain trust, leading to smoother workflows, and ultimately safer patient care.


Are you skilled at keeping multiple priorities on track without missing details? With equipment in use across many clinical areas, the ability to log issues, complete documentation, and manage timelines is critical. Being organized and time management aren't just helpful in this role, they're essential to keeping clinical environments safe, effective and efficient.


About This Team

Our Clinical and Biomedical Engineering team is at the heart of health care technology management, ensuring that every piece of medical technology works flawlessly to support patient care. We are a passionate group of problem-solvers, innovators, and technical experts who partner with clinical teams to keep life-saving equipment safe, reliable, and cutting-edge.


From advanced systems to life-support devices, we manage and maintain the technology that makes exceptional care possible. We thrive on challenges--whether it's rapidly troubleshooting critical equipment, optimizing performance, or implementing the latest advancements in medical technology.


What sets us apart? Collaboration, curiosity, and impact. We work side-by-side with physicians, nurses, allied health professionals, support staff and hospital leaders to make a real difference in patient outcomes. Our culture encourages creative thinking, professional growth, and hands-on experience with some of the most advanced technology in the industry.


If you're driven by purpose, love tackling complex technical challenges, and want a career where your work truly matters-- Sinai Health's Clinical and Biomedical Engineering team is where technology meets compassion.

In this role you will:

Directly support medical devices and systems: + Preventative maintenance
+ Corrective maintenance
+ Documentation and tracking of maintenance activities
+ Technical library management
+ First line of support
Participate in medical devices/systems hazard investigations and alerts/recalls, including support of the following risk management activities: + Medical devices and systems cybersecurity
+ Failure mode and effects analysis
+ Root cause analysis
+ Management and monitoring of radio-frequency environment
Assist in the development of a medical devices/systems management program: + Capital planning: technology, systems and devices planning
+ Contract and vendor management
+ Training and education
Lead less complex medical technology projects, deployments and research projects through the pre-procurement assessment, procurement and implementation of medical devices and systems: + Project planning and requirements analysis
+ Procurement activities (procurement documents, RFPs, clinical/technical specifications, technology assessment, systems and devices evaluations, support contract negotiations)
+ Design (design documents such as physical/functional layout and system architecture, test plan)
+ Build (systems/devices configurations, policy/procedures, clinical test cases, integration and interoperability)
+ Test (functional testing, end to end testing, user acceptance testing)
+ Implementation and go-live (training delivery and in-service, deployment plan and logistics, decommissioning of devices and systems, cybersecurity sanitization, support documentation, go-live support plan, transition to operations)
Perform other duties consistent with the job classification as required Job Requirements

Job Requirements:

Mandatory


Bachelor's Degree in Engineering 1 year of experience supporting, maintaining, or troubleshooting technical equipment in health care or related field




Preferred


Professional engineering licence (P.Eng. licence) Membership in the Ontario Association of Certified Engineering Technicians and Technologists (OACETT) or other equivalent provincial technology association Certification as a Biomedical Engineering Technologist CBET(C) through the ACI




Skills and Knowledge


Strong communication skills Knowledge of the principles, theories, concepts, and practices of Clinical Engineering Proven skill in developing and presenting education/ training materials on technical topics and trends related to medical technology and/or biomedical theory Strong foundational knowledge of basic project management principles




If this sounds like you and you feel ready to build your career within clinical engineering, apply now and let us know why you'd be a great addition to our team.