Job Description

GENERAL

Description:

Support Services Clerk

Competition #:

SEL AC 2748/25

Posting Date:

12/30/2025

Status:

Active

Type:

External

DESCRIPTION

The Interlake-Eastern Regional Health Authority

Our Vision

We will be recognized as a trusted health-care partner, providing sustainable, accessible, integrated, evidence-based care to improve health status and outcomes in all of our communities and achieve health equity across the region.

Our Mission

We work in partnership with all stakeholders, contributing to the health and well-being of our communities, by providing timely access to reliable care in a culturally safe manner that respects diversity.

Our Values

Always with compassion, Success in collaboration, Accountability in everything we do, Acting with integrity, Respectful of each other

Collaboration | Accessibility | Respect | Excellence | Innovation | Quality Customer Service

Support Services Clerk

Support Services Clerk_01

Closing Date:

01/06/2026

Facility / Site:

Selkirk Regional Health Centre

Posting Type:

Indefinite Term (subject to a minimum notice of 24 hours)

Position Type:

Full-Time

Hours of Work:

Days Weekends

Term Dates:

-

FTE:

1

Union Group:

MGEU Facility Support

Wage / Salary:

As per applicable collective agreement

Position Summary:

Under the supervision of the Support Services Manager, Support Services Clerk is responsible for accurately and timely processing information to the patient card file (diet changes, food preferences, admissions, and discharges) in the dietary software system; Mitrition. Printing and distributing tray tickets, labels, and reports as required. Performing tray checks/ tray ticket audits, conducting satisfaction surveys and preferences questionnaires with patients/families. Engaging in effective and clear communication with all staff (by telephone or face-to-face) as well as through written communication (email or fax). Participate in maintaining the organization's safety and quality control procedures. May also be required to assist with meal tray preparation and transport of meal carts.



The position of Support Services Clerk functions in a manner consistent with, and supports the mission, vision and values of the Interlake-Eastern Regional Health Authority.

Qualifications:

Grade 12 or equivalent, Manitoba standards are required. Valid Food Handlers Certificate required or be willing to obtain within 3 months of hire. Previous experience in food service is preferred. Must be able to read, write, and speak English effectively, with the ability to follow oral and written instructions. Proficiency in Microsoft Office (Word, Excel, Outlook, and PowerPoint) and Internet applications is required. Demonstrated experience in the areas of direct patient care, nutrition screening, diet modifications, and patient education is preferred. Use of computer terminal, fax, and telephone for long periods of time. Ability to work as a team member and independently in a time-sensitive environment. Demonstrate organizational skills, and the ability to work independently. Demonstrate effective communication skills. Flexibility to facilitate changes in techniques and procedures. Ability to display independent judgment. Ability to respect and promote a culturally diverse population. Maintain confidentiality on all matters relating to staff, patients, and residents of Selkirk Regional Health Centre. Maintain standards of operation established by the facility. Compliance with PHIA and FIPPA legislation to ensure confidentiality is maintained in all matters pertaining to the Interlake-Eastern RHA, clients, family members, and staff. Adherence to departmental and Interlake-Eastern RHA-specific standards, policies and procedures. Adhere to workplace safety and health policies, procedures, hand hygiene, and safe working procedures. Valid Manitoba drivers license. Mental and physical ability to meet the demands of the position. Given the cultural diversity of our region, the ability to communicate in more than one language would be considered an asset. Proficiency of both official languages is essential for target and designated bilingual positions. Completes and maintains a satisfactory pre-employment security check. Satisfactory employment record.

Internal applicants must include a current resume with application upon change of department, site, program and or classification.

As a condition of employment, all successful applicants will be required to provide a satisfactory criminal record check (with vulnerable sector screening), adult abuse and child abuse registry checks prior to commencing employment.

The Interlake-Eastern Regional Health Authority is committed to increasing the representation of Indigenous people at all levels within our workforce. We encourage successful Indigenous individuals to self-declare by completing a voluntary self-declaration as part of the application process.


Given the cultural diversity of our region, the ability to communicate in more than one language would be considered an asset. Proficiency of both official languages is essential for target and designated bilingual positions.


The Interlake-Eastern Regional Health Authority values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. Accessibility accommodations are available on request for candidates taking part in all aspects of the selection process.


All health care workers are required to be immunized as a condition of employment in accordance with the Interlake-Eastern RHA Policy (GA-13-P-110 Required Immunizations for Health Care Workers).


The Interlake-Eastern Regional Health Authority delivers health-care services on First Nation Treaty Territories 1, 2, 3 and 5 and on the homeland of the Metis Nation. We respect that First Nations treaties were made on these territories, acknowledge harms and mistakes, and we dedicate ourselves to collaborate in partnership with First Nations, Inuit and Metis peoples in the spirit of reconciliation.