Job Description

Responsibilities

About us Tyltgo is a Y-Combinator company building logistics infrastructure to help ecommerce, DTC, and brick & mortar retailers grow their businesses. We have raised $2.3M to date to build out this vision, from top investors including Y Combinator, TI Platforms, Former Tilt CTO & Former Airbnb Head of Payments Khaled Hussein, Former Traveloka CTO Derianto Kusuma, and more. Our goal is to become the all-in-one logistics solution for merchants struggling to compete online. We want to empower every merchant with Amazon-level logistics capabilities, regardless of if they’re your local coffee shop or a national meal-kit provider. On one side of our marketplace, we aggregate vendors across the full shipping supply chain ranging from fulfillment centers, trucking companies, insulated packaging suppliers, and last-mile delivery couriers. On the other side of the marketplace, we offer these services to merchants - giving them everything they need to affordably and reliably scale their business. We’re already working with notable Canadian brands such as General Assembly Pizza, TruLOCAL, WeCook, and local SMBs across Ontario/British Columbia. We will be continuing our national expansion into Alberta and Quebec later next year. All founding team members have done countless amounts of deliveries themselves, and spent hundreds of hours talking to SMB owners. We’re doing this because in today’s economy, consumers expect a world-class same-day delivery experience and too many companies not named Amazon lack the proper infrastructure to deliver on that promise. Tyltgo is here to change that. What you’re looking for

• Personal and professional growth - you will learn more in 1 year at a seed-stage tech startup than in 5 years elsewhere.

• A fast-paced environment where the tools you use to do your job evolve weekly.

• A remote work opportunity where you can work from home 24/7.

• An opportunity to make a sizable impact at a small startup where you can grow and wear multiple hats.

• A company that’s proven to provide growth opportunities to employees, particularly to support staff.

• An opportunity to watch a startup evolve from 15 to 50 people and be an integral part of the evolving support team.

What you might work on

• Providing live support to courier partners on while they complete live deliveries

• Providing live support to merchant partners while their deliveries are on the road

• Problem-solving to resolve live delivery error situations

• Scheduling couriers for delivery routes

• Providing feedback on problems that are occurring live

• Ensure couriers are following correct live delivery procedures

Disclaimer: applications submitted through indeed won't be reviewed, you must apply here: ************* Compensation $15/hour Apply now : ) Job Type: Full-time Salary: From $15.00 per hour Additional pay:

• Overtime pay

Flexible language requirement:

• French not required

Schedule:

• 8 hour shift
• Overtime

Benefits