Support Assistant

Richmond, BC, Canada

Job Description


Overview
Were looking for an experienced Support Assistant to join our Litigation Services department to provide administrative and clerical assistance.
If you can assist with administrative tasks and are a detail-oriented self-starter, we want to hear from you. In this role, youll support the Litigation Services department with a variety of administrative duties while working collaboratively with a close-knit team.
How youll make a difference: Youll help ensure B.C. workers go home safely at the end of their workday.
Where youll work
At WorkSafeBC, we offer a hybrid work model that combines working remotely, and in our offices based on the operational needs of the position.
In this role, you'll work in our Richmond office two days a week.
What you'll do

  • Provide administrative support to the department
  • Assist officers with prohibited action or penalty matters by gathering materials and information, reviewing files for completion, identifying discrepancies, and communicating with appropriate parties to complete files
  • Prepare and organize various correspondence, reports, written submissions, presentations, and documents of a legal nature that often include technical industry terminology
  • Access and maintain databases and procedure manuals
  • Undertake word processing and document editing
  • Consistently models the appropriate level of organizational behaviours expected of all WorkSafeBC employees: responsive, respectful, fair, collaborative, accountable, and forward thinking.
Is this a good fit for you?
Were looking for someone who can:
  • Plan, coordinate, prioritize, and organize a diverse, high-volume workload to effectively multi-task and meet deadlines and changing demands while maintaining accuracy and timeliness
  • Use initiative to assist, orient, monitor, and act as a resource to individuals in a team environment
  • Reference and apply policies, procedures, and guidelines in making decisions and solving problems
  • Understand and respond to stakeholders needs in order to provide exemplary customer service
  • Clearly communicate and document detailed information, both orally and in writing, to a variety of audiences
Your background and experience
  • A minimum of grade 12 education
  • Proficient use of Microsoft Word and Excel
  • A minimum of two years of administrative support experience in an office environment
Well consider equivalent combinations of education and experience.
Important to know
Before we can finalize any offer of employment, you must:
  • Confirm youre legally entitled to work in Canada
Who we are
At WorkSafeBC, we promote safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases occur, we provide compensation and support injured workers in their recovery, rehabilitation, and safe return to work. Were honoured to serve the 2.49 million workers and 263,000 registered employers in our province.
Whats it like to work at WorkSafeBC?
Its challenging, stimulating, and rewarding. Our positions offer diversity and opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important, and so are the people we do it for.
Our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experiences that reflects the diversity of the people we serve. We are committed to fostering a welcoming, inclusive, and supportive work culture where everyone can contribute as their best, authentic self.
Learn more: Discover .
Our benefits
As a member of our team, youll have access to services and benefits that help you get the most out of work xe2x80x94 and life. Along with a competitive salary, your total compensation package includes:
  • Defined benefit pension plan that provides you with a lifetime monthly pension when you retire
  • 3 weeks of vacation in your first year, with regular increases based on years of service
  • Extensive health care and dental benefits
  • Optional leave and earned-time-off arrangements
  • Development opportunities (tuition reimbursement, leadership development, and more)
Salary: $31.04 - $38.49 / hourly
Learn more: Find out .
Want to apply?
  • Applications are welcomed immediately, however must be received no later than 4:30 p.m. PST on the closing date.
  • Please note that we will be starting assessments prior to the closing date.
  • We encourage all qualified applicants to apply. If you require an accommodation in the assessment process, please email
when you submit your application.

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Job Detail

  • Job Id
    JD2405088
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    $31.03 - 38.49 per hour
  • Employment Status
    Permanent
  • Job Location
    Richmond, BC, Canada
  • Education
    Not mentioned