Job Description

OverviewDo you have excellent office administration and organization skills that allow you to plan, prioritize, and meet deadlines while maintaining accuracy and timeliness? Wexe2x80x99re looking for an experienced Support Assistant to join our Prohibited Action Complaints department to provide administrative and clerical assistance.In this role, your experience providing administrative support in a legal department will be an advantage, however, if youxe2x80x99re a self-starter with good administrative and customer service skills, and a team player with an eye for detail, youxe2x80x99ll be a good fit for this position.How youxe2x80x99ll make a difference: Youxe2x80x99ll help ensure B.C. workers go home safely at the end of their workday.This is a temporary vacancy of approximately 8 months of duration.Where youxe2x80x99ll workAt WorkSafeBC, we offer a hybrid work model that combines the convenience of working remotely with the dynamism of working in one of our offices, based on the operational needs of the position.In this role, youxe2x80x99ll work from your B.C. home and in our Richmond office.What you'll do

• Provide administrative support to the department
• Assist officers with prohibited action or penalty matters by gathering materials and information, reviewing files for completion, identifying discrepancies, and communicating with appropriate parties to complete files
• Prepare and organize various correspondence, reports, written submissions, presentations, and documents of a legal nature that often include technical industry terminology
• Access and maintain databases and procedure manuals
• Undertake word processing and document editing

Is this a good fit for you?Wexe2x80x99re looking for someone who can:

• Plan, coordinate, prioritize, and organize a diverse, high-volume workload to effectively multi-task and meet deadlines and changing demands while maintaining accuracy and timeliness
• Use initiative to assist, orient, monitor, and act as a resource to individuals in a team environment
• Reference and apply policies, procedures, and guidelines in making decisions and solving problems
• Understand and respond to stakeholdersxe2x80x99 needs in order to provide exemplary customer service
• Clearly communicate and document detailed information, both orally and in writing, to a variety of audiences

Your background and experience

• A minimum of grade 12 education
• Proficient use of Microsoft Word and Excel
• A minimum of two years of administrative support experience in an office environment xe2x80x93 administrative support in a legal environment is an asset

Wexe2x80x99ll consider equivalent combinations of education and experience.Important to knowBefore we can finalize any offer of employment, you must:

• Confirm youxe2x80x99re legally entitled to work in Canada

WorkSafeBCxe2x80x99s COVID-19 Employee Mandatory Vaccine Policy (the xe2x80x9cPolicyxe2x80x9d) is suspended effective January 9, 2023, however we reserve the right to re-implement it in response to changes in the public health landscape, including public health orders. We are committed to the protection, health, and safety of our employees and our Communicable Disease Prevention Program and related protocols remain in effect.Who we areAt WorkSafeBC, we promote safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases occur, we provide compensation and support injured workers in their recovery, rehabilitation, and safe return to work. Wexe2x80x99re honoured to serve the 2.49 million workers and 263,000 registered employers in our province.Whatxe2x80x99s it like to work at WorkSafeBC?Itxe2x80x99s challenging, stimulating, and rewarding. Our positions offer diversity and opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important, and so are the people we do it for.Our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experiences that reflects the diversity of the people we serve. We are committed to fostering a welcoming, inclusive, and supportive work culture where everyone can contribute as their best, authentic self.Learn more: Discover .Our benefitsAs a member of our team, youxe2x80x99ll have access to services and benefits that help you get the most out of work xe2x80x94 and life. Along with a competitive salary, your total compensation package includes:

• Extra 4% of your salary in lieu of benefits and 4% in lieu of vacation from the day you start

Learn more: Find out .Salary: $31.03 - $38.49 / hourlyWant to apply?

• Applications are welcomed immediately, however must be received no later than 4:30 p.m. PST on the closing date.
• Please note that we will be starting assessments prior to the closing date.
• We encourage all qualified applicants to apply. If you require an accommodation in the assessment process, please email

when you submit your application.

WorkSafeBC