Job Description

We are seeking a Support and Care Navigator for our Refugee Clinic Program. This is a 1.0 FTE full-time contract position (until March 31, 2026).

RESPONSIBILITIES:

As part of the circle of care SCN's support clients with care planning and goal setting. Collaborates and delivers shared medical appointments and other wellbeing initiatives. Collaborates and delivers health promotion, education, prevention, and Self-Management programs. Conducts intake interviews to ensure that clients meet WellFort's eligibility criteria. Registers clients, collects sociodemographic information and orients clients to WellFort's programs, services and relevant policies and procedures. Provides a comprehensive introduction to all eligible services. Conducts client assessments and screenings. Provides a range of instrumental supports (forms, interpretation, and internal referrals). Connects clients to appropriate community and social supports. Leads client engagement/feedback activities and mechanisms. Initiates the discharge process and plans for clients as appropriate. Maintains records, forms and electronic encounter data as required. Ensures that the welcome area is safe, inviting and inclusive. Provides back-up support for the front desk as required.

QULAIFICATION, EXPERIENCE & SKILLS

An undergraduate degree in a relevant field. Two years' experience working for a community-based health and values based organization. Knowledge of relevant providers, their policies, and support networks in the Region of Peel. Ability to establish good working relationships with partner agencies. Excellent communication skills, verbal and written and the ability to prioritize and multi-task. Ability to work both independently and collaboratively within an interdisciplinary team. Demonstrated proficiency in use of computers and various computer software applications. Ability to speak languages relevant to Peel residents an asset.

VACCINATION REQUIREMENT:

As a condition of employment, new WellFort staff must be fully vaccinated unless they have received an exemption from vaccination under the Human Rights Code. Proof of COVID-19 vaccination status will be required before the first day of work or, proof of religious or medical exemption, if or where applicable.

Fully vaccinated is defined as having received the completed series of an accepted COVID-19 vaccine, as recommended by the Office of the Chief Medical Officer of Health and having received the final dose at least 14 days before your employment start date.

The candidate will be asked to provide WellFort with proof of full vaccination, prior to their employment start date. Acceptable proof is a Ministry of Health Dose Administration Receipt (or such other proof of vaccination that the Province of Ontario sanctions). This can be obtained through the Provincial portal https://covid-19.ontario.ca/get-proof/.

The requirement to be fully vaccinated is subject to the Ontario Human Rights Code. If the candidate is unable to vaccinate for a reason protected by the Code, a request for accommodation can be requested and written proof satisfactory to the organization will be required.