Job Description

About Us

Health and Wellness Colleges of Canada (HWCC) is a leading provider of massage therapy education in Western Canada. We train ethical, skilled, and professional Registered Massage Therapists (RMTs) committed to improving health and wellness in their communities. Our values--Professional, Reputable, Collaborative, Ethical, and Well-Being--define our work culture.

Role Overview

As a Supply & Operations Coordinator, you will be responsible for coordinating supply management, inventory, and operational logistics across multiple campuses. You will work directly with vendors, campus staff, and internal teams to ensure timely and accurate supply delivery, maintain organized warehouse operations, and support continuous process improvements.

Responsibilities

Supply & Vendor Management

Coordinate the purchasing of supplies and materials, including placing orders and tracking deliveries. Communicate with vendors to resolve order discrepancies, delays, or quality concerns. Maintain vendor contact lists and monitor supplier performance. Support budget tracking and reporting for supply-related activities.

Inventory & Warehouse Management

Receive, inspect, and organize incoming shipments to ensure accuracy and condition. Maintain an organized warehouse, including proper labeling, storage, and inventory rotation. Conduct regular inventory audits and update digital records to reflect stock levels. Track low-stock items and initiate reordering to prevent shortages.

Inter-Campus Logistics

Prepare and ship supplies to campuses across Alberta, British Columbia, and Saskatchewan. Coordinate logistics to ensure supplies reach campuses in a timely and cost-effective manner. Resolve shipping or delivery issues in collaboration with campus staff and carriers.

Operational Support

Maintain accurate digital records of orders, inventory, and shipments. Support process improvements to optimize workflow, reduce errors, and increase efficiency. Collaborate with campus staff to forecast supply needs and prioritize orders. Assist with warehouse safety protocols and ensure compliance with operational standards.

Reporting & Administration

Support reporting related to supply management, inventory, and operational metrics. Maintain organized records for audits, budget reviews, and internal reporting. Assist in preparing documentation for management review and decision-making.

Other Duties

Perform other related duties and special projects assigned by leadership.

Core Competencies

Organization & Time Management

Effectively manages multiple tasks, deadlines, and priorities in a fast-paced operational environment. Maintains an orderly warehouse and accurate records.

Attention to Detai

l

Ensures accuracy in inventory management, order tracking, shipping, and record-keeping. Detects errors early and maintains high-quality standards.

Communication & Collaboration

Communicate clearly and professionally with vendors, campus staff, and internal teams. Works cooperatively to resolve issues and support operational goals.

Problem-Solving & Initiative

Identifies operational challenges, proposes solutions, and takes proactive steps to ensure supplies are delivered and processes run smoothly.

Adaptability & Reliability

Adjusts to changing priorities, new processes, and unexpected situations. Demonstrates consistency, dependability, and a strong work ethic in day-to-day operations.

Skills

1-2 years of experience in supply management, logistics, or administrative work (training provided). Microsoft Office Suite (Word, Excel) Strong computer skills with the ability to learn new software quickly Excellent organizational skills with the ability to prioritize tasks effectively Comfortable working in a small warehouse and lifting up to 50 lbs.
This position offers an engaging work environment where organizational excellence and customer service are valued. The ideal candidate will be proactive, adaptable, and committed to supporting the overall success of our operations team.

Job Type: Full-time

Pay: $45,760.00 per year

Work Location: In person