Company Description
At Sleep Country Canada/Dormez-vous? (SCC/DV), we are inspired every day through our purpose to transform lives by awakening Canadians to the power of sleep and our vision to champion sleep as the key to healthier and happier lives, helping everyone achieve better tomorrows through better tonight\xe2\x80\x99s. Guided by our values \xe2\x80\x93 We CARE About People; We WIN Together; We DREAM Big and We DELIVER with Excellence \xe2\x80\x93 we are building on our 28-year foundation of taking care of each other and our customers\xe2\x80\x99 sleep needs, with passion and commitment to be the best that we can be. We invest in our sleep ecosystem, innovative products, world-class customer experience, our communities and diverse best-in-class team to be Canada\xe2\x80\x99s leading sleep partner. We\xe2\x80\x99re looking for a Supply Chain Replenishment Planner to join our growing company and play a key role in our customer experience by ensuring each purchase ends in a smile!


In this role you will:

• Analyze trend reports and ensuring replenishment templates are updated across various systems on a regular basis to ensure that assigned region/s have adequate inventory levels to support our business requirements across all channels as prescribed guidelines for all product categories.
• Incorporate sales trend data to assess replenishment requirements taking into consideration category growth and promotional activity across our complex hub/spoke supply chain network.
• Manage shipment flow across all channels on a daily basis to ensure on-time delivery of goods from suppliers.
• Follow up with vendors on late shipments, product back orders or damaged goods to resolve issues as quickly as possible and mitigate customer back orders and impacts
• Daily review and timely follow-up on past dated purchase order report to close any outstanding issues.
• Troubleshoot problems as they occur and working with vendors, the distribution team and sales team to ensure maximum customer satisfaction
• Act as a key liaison between Sleep Country/Dormez-vous? and its\xe2\x80\x99 vendors by communicating regularly to maintain our partnership and achieve the maximum level of efficiency and service to our customers.
• Maintain regular and ongoing communication with the Sales and Distribution teams within assigned region/s to keep them informed of Supply Chain events that impact their region such as new product rollouts, changes to replenishment/stocking programs, vendor issues and back orders, or any other issues that will directly or indirectly affect customers, sales associates, or the distribution team.
• This role is Hybrid

Qualifications
The Qualifications and Experience we like to see:

• Completion of a post-secondary program in Purchasing, Supply Chain, or Operations (or equivalent)
• 2-4 years of relevant work experience in the retail/wholesale business
• Previous experience in supply chain forecasting and replenishment with either Oracle, Logility, SAP and JDA Manugistics is an asset
• Strong analytical and troubleshooting skills
• Exceptional problem solving skills
• Good communication skills (oral and written)

Additional Information
Why members of our Corporate team love working at Sleep Country Canada/Dormez-vous?:

• This is not a job but a CAREER with opportunities for growth and advancement
• Diverse and inclusive work environment
• We will invest in you and provide extensive training, mentoring and continuous development
• Access to our in-house learning platform with over 16,000 digital courses taught by industry experts in a variety of languages
• Full medical, dental benefits and a Deferred Profit Sharing Program
• Annual Wellness Credit for any products/services that improve your health and well-being, ie., health assessments, nutrition counselling, hiking shoes, a yoga outfit or fitness equipment!
• Associate Discount Program where you will be able to enjoy some of the world\xe2\x80\x99s best sleep products
• Maternity/Parental leave top up benefits
• Tuition Reimbursement Program that covers professional AND personal development
• Long service awards, celebrations and other social events
• Associate Referral Program
• Paid day off to volunteer at your local charity of choice
• Recognized as one of Canada\xe2\x80\x99s Most Admired Corporate Cultures in 2022 by Waterstone Human Capital

Commitment to Equity, Diversity, Inclusion & Belonging (EDI&B) At SCC/DV, we are committed to building a company culture of inclusion and diversity where differences are embraced and valued, this allows us to better understand and meet the needs of our customers and the communities we serve. We want to ensure every job applicant is treated fairly and with respect regarding race, national or ethnic origin, religion, age, gender, sexual orientation, or disability. About Sleep Country Canada/Dormez-vous? Sleep Country is Canada\xe2\x80\x99s leading specialty sleep retailer with a purpose to transform lives by awakening Canadians to the power of sleep. Sleep Country Canada operates under the retailer banners; Sleep Country, Dormez-vous, Endy, Hush and most recently acquired, Silk & Snow. The Company has omnichannel and ecommerce operations including 289 corporate-owned stores and 20 distribution centers warehouses across Canada. Recognized as one of Canada\xe2\x80\x99s Most Admired Corporate Cultures in 2022 by Waterstone Human Capital, Sleep Country is committed to building a company culture of inclusion and diversity where differences are embraced and valued. The Company actively invests in its sleep ecosystem, innovative products, world-class customer experience, communities and its people. For more information about Sleep Country, please visit www.sleepcountry.ca.