At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you're part of making sure our business is running optimally and safely-helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!Job SummaryThe Supervisor, Program is responsible for leading the operation of the production team within the Region. The incumbent develops and oversees unionized Railroaders to ensure safe, quality, and efficient production and shipment of track products for Engineering's Capital and Maintenance programs.Main ResponsibilitiesOverseeing Employee Performance and Safetyxc2xb7 Ensure effective, impactful, and engaging leadership of unionized staffxc2xb7 Improve team and individual performance through mentoring, training, coaching, auditing, and feedbackxc2xb7 Lead continuous improvement culturexc2xb7 Communicate with customers regarding detailed product requirements, schedule, and shipping requirementsLead Track Programs and Safetyxc2xb7 Coordinate and monitor products through complete production cycle, which includes planning, scheduling, staffing, producing, handling inventory, loading, shipping, and documentingxc2xb7 Cohere to a production schedule and control internal and external customer expectationsxc2xb7 Ensure the production process is cost-effective and shipments are made on timexc2xb7 Coordinate, establish, and implement standard operating procedures for safe and quality productionxc2xb7 Ensure Key Performance Indicators (KPIs) of safety, quality, and efficiency are met or exceededxc2xb7 Inspect major track work in accordance with CN track StandardsWorking ConditionsThe incumbent works primarily outdoors (90%) with limited office time (10%), in all types of weather and environmental conditions. The role requires extensive travel (80%) across the region to provide oversight on projects and programs. The position is required to work a production cycle schedule, including overnight stays. The role requires being available on-call 24/7 for critical incidences. Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure and stress.RequirementsExperienceUnionized Environmentxc2xb7 Minimum 2 years of supervising, planning, coordinating, scheduling, and auditing production operations in a unionized environmentEducation/Certification/Designationxc2xb7 High School Diploma or General Educational Development (GED)xc2xb7 Valid Canadian Rail Operating Rules (CROR) Cardxc2xb7 Valid Class 5 Drivers Licencexc2xb7 First Aid and Cardiopulmonary Resuscitation (CPR) qualifiedCompetenciesxc2xb7 Identifies potential safety and security risksxc2xb7 Identifies problems and find solutions to create value for all stakeholdersxc2xb7 Collaborates with others and shares informationxc2xb7 Communicates with impactxc2xb7 Sets direction and inspires othersxc2xb7 Demonstrates agility and drives changexc2xb7 Delegates and empowers others to create accountabilityxc2xb7 Develops self and othersxc2xb7 Leads by example for the safety and security of allTechnical Skills/Knowledgexc2xb7 Knowledge in the interpretation and application of CN Engineering Track Standards, Track Standard Drawings, and Recommended Methodsxc2xb7 Advanced knowledge of Microsoft Office (Excel, PowerPoint, Word)xc2xb7 Ability to learn business-critical systems, including Systems, Applications and Products (SAP) such as Production Planning, Payroll, and Time Reportingxc2xb7 Additionally, interest in learning Service Reliability System (SRS), Safety Risk Management (SRM) eBusiness Applications, Lotus Notes Applications, which consist of Performance Assessment Process (PAP), Performance Monitoring Compliance Rules (PMRC)xc2xb7 Fluently bilingual both written and verbal (English, French)**Any knowledge for these above would be considered as an assetAbout CNCN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada's Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.
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