Job Description

Laboratory Services is a comprehensive program that provides 2.2 million tests per annum in support of all RVH clinical programs and clinical trials. RVH Laboratory Services is an Accredited services as recognized by Institute for Quality Management in Healthcare (IQMH) and have received and maintained ISO15189 Accreditation Plus designation.

By providing exceptional medical laboratory technology expertise and leadership, the Supervisor supports the Royal Victoria Regional Health Centre (RVH) strategic plan and MY CARE philosophy which includes the:

Vision - Making Each Life Better. Together.

Mission - Exceptional Care is Our Passion. Safety is Our Promise

Values - Work Together. Respect All. Think Big. Own It. Care.

RESPONSIBILITIES:

As an integral member of the Laboratory team the Supervisor\'s responsibilities include:

Working with laboratory scheduling committees to develop and implement work schedules; maintaining/updating schedules

Developing, overseeing, and providing technical, professional, and quality in-services and education to laboratory and non-laboratory staff

Participating in staff and patient experience and feedback initiatives, professional development, teaching/ educational activities, safety and quality improvement programs to ensure excellence in the provision of services;

Forwarding suggestions for policy and procedure improvement or corrections required to, and working with, the appropriate stakeholder(s).

Observing and understanding hospital policies and procedures;

Adhering to hospital and departmental mission and vision statements while maintaining patient confidentiality;

Performing other related duties consistent with the job classification, as assigned, requested, or required.

SUPERVISION/ DIRECTION GIVEN:

• Provides technical supervision and guidance for Medical Laboratory Technologists, Medical Laboratory Assistants, and Phlebotomists, ensuring work is completed, in accordance with established policies, best practice guidelines and Accreditation Canada Diagnostics requirements.
• Recommends and communicates changes to enhance the efficient and cost-effective operation of the laboratory.

OCCUPATIONAL HEALTH AND SAFETY:

Health and Safety Responsibilities:

• Adheres to Occupational Health & Safety responsibilities under Section 25/26 of the Occupational Health and Safety Act including:

Advises a worker of the existence of any potential or actual danger to the health or safety of the worker of which the supervisor is aware;

Where so prescribed, provides a worker with written instructions as to the measures and procedures to be taken for protection of the worker; and

Takes every precaution reasonable in the circumstances for the protection of the worker.

Performs workplace inspections and investigations, remedies issues, and provides training/information to workers.

Monitors health and safety performance of workers and corrects/commends actions

Promotes a culture of safety which encourages prevention, reduces errors and safeguards patients from harm.

SKILLS/ABILITES:

Demonstrated knowledge of Accreditation Canada Diagnostics program preferred.

Demonstrated knowledge of current technologies within the field.

Demonstrated proficiency with keyboarding, Laboratory Information Systems (Meditech preferred), MS Office, internet use and another computer software.

Demonstrated professionalism, interpersonal skills, and ability to work effectively with staff, physicians, volunteers, patient families, and visitors.

Demonstrated excellent verbal and written communication skills; strong teaching skills required.

Demonstrated excellent organizational and time management skills, and ability to handle multiple tasks at a time in a cost-effective manner.

Effective time management skills, ability to organize work and set priorities for self and others

Demonstrated ability to perform duties independently and as a team member, with high degree of motivation and independent judgment.

Demonstrated commitment to continuing education.

Demonstrated excellent conflict resolution and change management skills; able to motivate and maintain objectivity.

Demonstrated ability to self-regulate and de-escalate in potentially high-conflict situations

Demonstrated strong critical thinking and problem-solving ability.

QUALIFICATIONS:

EDUCATION

• Certification in Medical Laboratory Technology from a recognized post- secondary institute;

EXPERIENCE

Minimum three to five (3-5) years recent laboratory experience.

Previous leadership experience an asset.

General knowledge of all areas of the laboratory preferred.

General knowledge of the theory and practices of applicable laboratories procedures and equipment required.

Meditech and LIS knowledge and experience an asset.

PROFESSIONAL AFFILIATION:

• Current registration with the College of Medical Laboratory Technologists of Ontario (CMLTO).
• Current registration with the Canadian Society of Medical Laboratory Science (CSMLS).
• Participation in professional committees, networks recommended.

Unless otherwise stated applicants must have a minimum educational requirement of Grade 12 or equivalent and must demonstrate proven workplace excellence through commitment to strong job performance and attendance.

Please be reminded that as a Regional Health Centre, in order to provide the necessary patient care, our operations run 24/7. Therefore, depending on the program for which you are applying, it may be an expectation that you are available to work week days and weekends, as well as all shifts - days, evenings, and nights.

Employment Equity

RVH is committed to diversity and employment equity in the workplace and welcomes applications from all qualified individuals, including women, visible minorities, Indigenous peoples, persons with disabilities, LGBTQ persons, and others who may contribute to a diverse workplace.

RVH COVID-19 Vaccination Policy

All job offers will require compliance with our COVID-19 Vaccination Policy for proof of full vaccination unless provided with a medical exemption or an accommodation under the Ontario Human Rights Code.

Accommodation in the Workplace

RVH offers accommodation for applicants with disabilities in the recruitment process, and is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). RVH will work proactively through all stages of recruitment to create a barrier-free process and to provide accommodations as required. If you require accommodation during the interview process, please contact Human Resources at 705-739-5605.

Health & Safety Workplace Responsibilities

• Must adhere to the duties of workers, as stipulated in Section 28 of the Occupational Health and Safety Act.
• Must adhere to all RVH administrative and applicable departmental occupational health and safety policies, procedures and protocol.
• Must adhere to Bill 132 of the Occupational Health and Safety Act in regards to the Sexual Violence and Harassment Action Plan Act, and creating a work environment free of psychological harassment.
• Must be able to perform all bona fide essential duties in the position description, which may include lifting and moving patients, pushing, pulling, bending, stooping, etc.
• Must complete a pre-employment health assessment, including review of the Job Demands Analysis for the position, as a condition of employment.
• Must strive to continuously provide a safe and supportive environment for patients, staff, physicians, and volunteers.

Our Code of Conduct

All staff, physicians, volunteers, service providers and students are committed to creating a positive, respectful work environment for each other and our patients and families.

RVH is guided by its MY CARE strategic plan which puts patients and families at the centre of all we do.

Our Vision

Make each life better. Together.

Our Mission Statement

Exceptional care is our passion.

People are our inspiration.

Safety is our promise.

Our Values

Work Together | Respect All | Think Big | Own It | Care

If you are interested in joining our inspiring team, please apply online before 1100pm EST on the posting close date. Royal Victoria Regional Health Centre thanks all applicants, however, only those selected for an interview will be contacted. If interviewed, an accompanying portfolio may be required which will include documented evidence of course completion. An inclusive, barrier-free selection process will be provided as required under RVHs Employment Accommodation Policy. Applicants need to make their needs known to Human Resources in advance and information related to accommodation will be addressed confidentially.

As part of the mandatory screen process RVH requires professional references, verification of academic training, professional accreditation, plus a current Criminal Records Check and Vulnerable Sector Screening.

Royal Victoria Regional Health Centre