Job Description

Apply By: Monday, September 22, 2025 11:59 pm EDT

Supervisor of Court Operations

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Job ID:

233806

Posting status:

Open

Organization:

Ministry of the Attorney General

Division:

Court Services Division / Regional Court Services Offices

City:

Haileybury

Position(s) language:

English

Job term:

1 Permanent

Job code:

M0909B - Legal/Regulatory15

Salary:

$86,330.00 - $127,214.00 Per year


Do you have a background in leading and guiding employees and are you looking for an opportunity to further enhance those skills? If so, consider the Supervisor, Court Operations opportunity with the Ministry of the Attorney General.



This challenging and rewarding role requires an individual to supervise a range of court programs, services, and operational functions within courthouses in Haileybury and Kirkland Lake. You will manage the provision of services, facilitate the enforcement of court decisions, ensure the proper administration of court documents, and provide technical advice to staff and justice participants.



As a representative of the Court Services Division, we rely on your leadership to achieve our mission of administering the justice system and protecting the public by fostering an inclusive work environment that values service excellence, accountability, innovation, and responsiveness to the evolving needs of Ontario.



This dynamic frontline essential role thrives on your physical presence at the office. The Supervisor of Court Operations is expected to be on-site 5 days a week at the Haileybury Courthouse. The Supervisor of Court Operations will be required to travel both Haileybury and Kirkland Lake courthouses.




Locations:

393 Main Street Haileybury ON P0J 1K0 140 Government Rd E, Kirkland Lake, ON P2N 2E8


Leadership in the Ontario Public Service


A leadership career in the Ontario Public Service offers meaningful opportunities to lead impactful projects, collaborate with diverse teams, and shape policies, programs and services that positively influence the lives of millions of Ontarians, all within a supportive and inclusive work environment. Our leaders enjoy comprehensive benefit plans, a robust pension program, and challenging and rewarding work that will keep you motivated and fulfilled.

About the job

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Create the Work Environment

In the Ontario Public Service, we hold our leaders to the highest standards, expecting them to embody authenticity, accountability, and courage in every action and decision. It will be your responsibility to create a work environment and team culture that ignites innovation, nurtures collaboration and champions inclusivity by creating a diverse, anti-racist and accessible workplace that is free from discrimination and harassment. By aligning your choices with these values, you will create a vibrant work environment where every individual can thrive.



Deliver on Business Goals and Priorities

Your leadership will be crucial in guiding the team towards the achievement of their business goals. It will be your responsibility to inspire and motivate your team to deliver their best performance and align the team's daily actions with the strategic vision of the ministry.




As a M09 Supervisor, Court Operations, you will be working as a member of the local management team, utilizing your exceptional leadership capacity to supervise and support staff, provide guidance and coaching as needed, monitor progress, and evaluate employee performance. You will clearly communicate values and expectations to promote an engaged and inclusive team environment.



Working closely with colleague Supervisors, you will be responsible for managing the day-to-day delivery of court services for a range of practice areas (criminal, civil and family) and/or operational functions (court office, court case scheduling and in-court staffing), and will be tasked with resolving operational and client issues, ensuring that solutions comply with legislation, regulations, collective agreements, policies, and procedures. You will contribute to the planning and management of operational support services, including financial management, human resource management, facilities management and staff deployment. You will utilize your strong knowledge of court services to provide technical and procedural advice to staff. Modernization and improved services are a priority of the Court Services Division, and we rely on all our supervisors to monitor service quality, identify opportunities to improve processes, develop recommendations and implement approved changes, all in accordance with the divisional operational plans.

What you bring to the team

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Mandatory requirements

You hold a valid class G Driver's License or equivalent recognized in Ontario.
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Management and Leadership Skills

You can manage and supervise staff by communicating values, strategies, expectations and promote an engaged and inclusive environment. You can lead orientation and training for staff and coordinate operational activities, such as scheduling of staff and court caseloads. You can ensure that organizational standards and operational goals are met (e.g. contributing to succession planning, establishing performance standards, etc.). You can provide input into divisional and regional business planning processes.
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Technical Knowledge

You have knowledge of human resources practices, policies, directives, and collective agreements in relation to recruitment, training and development and labour relations to support an inclusive and engaged team. You have knowledge of financial and administrative procedures to develop annual budgets, manage assets, and contract service providers. You can interpret and apply relevant legislation, case law, acts, regulations, and court rules, and provide technical direction to staff. You have knowledge of judiciary policy, compliance processes and Memorandum of Understanding (MOU) protocol to support the delivery of justice-to-justice participants.
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Communication and Relationship Management Skills

You can provide information and advice to members of the legal profession, justice participants, internal stakeholders, and members of the public. You can use your tact, discretion, and political acuity to maintain confidentiality and deal effectively with people in sensitive or stressful situations. You can work collaboratively with colleagues to ensure coordination of services to the courts and the public. You have written communication skills to prepare briefing notes for senior management on local operational issues, and business cases/reports to support recommendations for changes to processes and service delivery.
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Analytical and Planning Skills

You can analyze operational processes, trends, and issues to identify opportunities for and recommend improvements to business processes. You can work with staff to implement approved process changes. You can investigate and resolves customer service issues. You can support the planning, coordination, and implementation of contingency plans to ensure the continuation of court services.

Don't meet every qualification?

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If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!

How we support diversity, inclusion and accessibility

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We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.



Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please contact us.



Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:

diversity, equity and inclusion initiatives accessibility Anti-Racism Policy

Additional information:

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Apply by:

Monday, September 22, 2025 11:59 pm EDT

Position details:

1 English Permanent, 393 Main St, Haileybury, North Region, Criminal Record and Judicial Matters Check

Compensation group:

Management Compensation Plan

Work hours:

Schedule 6

Category:

Management and General

Posted on:

Tuesday, September 9, 2025

Note:

About security checks:

A criminal or other federal offence record

does not automatically disqualify you

from the position. We consider each situation based on the position's responsibilities.

If a check is needed and you've lived outside of Canada in the past 5 years for 6 or more months in a row, or if you are not a Canadian resident, you'll need to provide an out-of-country police clearance certificate from the country you lived in.

Employment screening checks are only reviewed and evaluated by the Transition and Security Office, which also maintains them and keeps them strictly confidential.
N-AG-233806/25

How to apply:

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You must apply online.

Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources.

Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.

Read the job description to make sure you understand this job.

OPS employees are required to quote their WIN EMPLOYEE ID number when applying.

If you require a disability related accommodation in order to participate in the recruitment process, please Contact Us to provide your contact information. Recruitment services team will contact you within 48 hours.

Language requirements and assessment:

All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matiere de langue et evaluation:

Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichees en francais et en anglais. Consultez la section Langue du ou des postes en haut de chaque offre d'emploi pour connaitre les exigences linguistiques. Pour tous les postes, les candidats sont evalues en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/francais), vous devrez egalement passer un test de competences linguistiques en francais.

Strengthening Ontario, together