Job Description

Description :A day in the life as a Supervisor, Member Services:

• You will develop performance standards to build a team of qualified, professional, and capable employees through training, coaching, and mentoring
• You will assist the Branch Manager with providing leadership and coaching to branch member services team members through strong communication and team building skills, ensure corporate initiatives are understood and executed at the branch level
• You will promote Westoba in the community through positive word-of-mouth, liking and sharing our social media posts and pages, as well participating in volunteer efforts for special causes and events; here at Westoba, we are community focused whether our own community or other communities where we live and do business in

What you will bring to the table:

• Post-secondary education such as a Business Administration certificate is preferred
• Minimum of 3-5 years of Member Experience assisting members with cash transactions, advice with customer and member service-related experience is expected
• A forward-thinker with a can-do attitude who can adapt to any situation
• A go-getter who is not afraid to go out to grow our book of business
• A high-energy individual who likes variety and who can get things done

Why Westoba?

• Top Employer Recognition: We are proud to be recognized as a top employer in Manitoba. Our commitment to employee well-being, professional growth, and fostering a positive workplace sets us apart.
• Inclusive Culture: We value diversity and inclusivity. Our workplace is characterized by a welcoming atmosphere where every voice is heard and respected.
• Professional Growth: We provide ample opportunities for skill development, training, and career advancement including an annual $1000 learning & development allowance. Your growth is our priority.
• Innovative Projects: Be part of groundbreaking projects that are shaping the future of credit unions.
• Employee Benefits: Enjoy a competitive compensation package, comprehensive benefits & pension package, and a range of perks designed to enhance your work-life balance.
• Collaborative Environment: Join a team that values collaboration, creativity, and teamwork.
• Impactful Work: Your contributions will directly impact our success and the communities we serve.
• Competitive wages including Northern Living Allowances and benefits

This position is based at the The Pas Branch in Manitoba, running from November 2024 to December 2025Grow your career with Westoba Credit Union! Please submit your cover letter and resume by clicking the APPLY button. If this role is not right for you, referrals are always welcome!We thank all applicants; however, only those who are short-listed will be contacted.WCU

Westoba Credit Union