Job Description

POSITION SUMMARY:
The Medical Device Reprocessing (MDR) Supervisor provides direct leadership and supervision of Medical Device Reprocessing Technician activities. This role supervises day to day operations to ensure safe, efficient practices ensuring that policies/procedures/standards are maintained and responds to quality assurance issues. The supervisor is able to inspect all operational areas of the MDR dept and work collaborative with the Manager and Healthcare Team to identify, implement, and sustain quality improvement strategies. The supervisor monitors staff performance, productivity, accuracy, and quality within the department. The position will be provided with a hospital communication device (e.g. iPhone and mobile device) for daily use. This position requires 10-hour shifts, alternating week-ends and vacation coverage.QUALIFICATIONS:

• Community College Diploma in a related discipline required
• MDR certification required
• Knowledge and understanding of CSA standards and medical device reprocessing practices.
• Experience hospital/OR environment required
• Two to four years of recent supervisory experience
• Ability to apply Hospital Policies and Procedures, WHMIS & CUPE Collective Agreement on a regular basis
• Acts; Occupational Health and Safety, WSIB, Human Rights, Employment Standards
• Certification in Workplace Hazardous Material Information Systems (WHMIS), ability to maintain records of training dates for annual review
• Comprehensive knowledge of systems and equipment used to provide services
• Able to identify and assess the learning needs of staff
• Demonstrated teaching and coaching skills
• Effective presentation and writing skills
• Effective knowledge of computer skills and programs (Excel, Word, Photo Shop, PowerPoint, TDOC, and Outlook)
• Evidence of commitment to continuous education in healthcare related fields
• Demonstrated excellence in communication, team building and the ability to initiate and model positive change
• Demonstrated ability to supervise numerous and diverse activities, organizing and prioritizing appropriately to meet clinical units needs and expectations
• Demonstrated ability to analyze, problem solve, make recommendations for change, implement and evaluate
• Ability to foster a cooperative work environment, including organizing, prioritizing, scheduling and managing work assignments.

RESPONSIBILITIES:

• Ability to work and navigate in a high paced complex healthcare environment
• Ability to work as part of a highly functioning Peri-operative Management Team
• Strong ability to supervise frontline teams
• Proven ability to re-prioritize daily processes as many competing demands change and unforeseen issues arise
• Oversees day to day operations to ensure timely, accurate, cost effective provision of service for hospital operations.
• Acts as primary liaison with the OR and all other hospital departments.
• Monitors standards to ensure compliance with ministry, IPAC, and CSA standards.
• Daily review / audit of biological tests and recording procedures.
• Procurement of instruments for hospital trays and/or coordinating with hospital units to facilitate ordering.
• Maintenance of T-DOC Asset Management System Database.
• Manages Dovetale reports to create efficiencies and meet operational needs.
• Creates, reviews and revises staff schedules, workload, rotations and staffing complement as required to meet the demands of the departments and maintain compliance with the collective agreement(s)
• Ensures adequate staffing by proper management of human resources for relief, vacation, illness, etc.
• Advises and directs staff. Supervises employee relations issues, promoting a teamwork environment where staff can interact productively and efficiently.
• Reviews staff concerns
• Enforces hospital and departmental policies and procedures
• Conducts in-service education and training programs for MDR staff.
• Develops, implements and communicates performance measures; performance appraisals for direct reports, providing ongoing coaching and feedback.
• Demonstrates and facilitates the development of staff behaviors which are consistent with the mission and vision of both the hospital and the department
• Strong working knowledge of Healthcare software programs and systems (e.g. TDOC, Incident reporting, Payroll, HEMM, dovetale)
• Demonstrated ability to analyze, problem solve, make recommendations for change, implement and evaluate
• Ensures application of quality standards
• Facilitates the efficient operation through development, maintenance, monitoring and evaluation of processes in the area. Develops, evaluates and implements new techniques and equipment which support the delivery of services while ensuring applicable standards and/or best practices are incorporated into the program.
• Communicates with peers at the site and across the sites in a timely and effective manner
• Works with Occupational Health to ensure employee transitional work carrying out and participating in the disciplinary process for MDR staff.
• Fosters an environment which supports and facilitates educational endeavors and the needs of staff
• Promotes effective and ongoing communications with the Clinical areas, other Programs and Services
• Monitors quality audit tool conducts, monitors and reports
• Acts as an educational resource to staff and students in regards to everything within the department including but not limited to information about instrumentation and sterilization.
• Operational knowledge of safe practices and good working knowledge of the Occupational Health and Safety Act
• Maintains and improves methods and procedures within the area
• Working knowledge of Hospital Emergency Preparedness Codes (both corporate and departmental)
• Participation on (JOHSC) Joint occupational Health and Safety committees
• Strong working knowledge of unionized and labour partner processes
• Experience with labour relations processes
• Ability to create and revise staffing and material schedules
• Above all in conjunction with the Manager

PLEASE NOTE:
Vaccines (COVID-19 and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.St. Joe\xe2\x80\x99s fosters an environment where we celebrate diversity, where teams reflect the diversity of the community in which we serve, enhancing the connection to patients, clients, community, and each other.

St Joseph\'s Healthcare Hamilton