Job Description

Job Category: Food & Beverage
:
Canada's first Gordon Ramsay Burger at Great Canadian Casino Vancouver is on the lookout for our next Supervisor, Gordon Ramsay Burger. Be a part of Chef Ramsay's signature burger concept that marries culinary finesse with comfort food nostalgia - the perfect recipe for an immersive dining experience. Our next Supervisor, Gordon Ramsay Burger, will be responsible for upholding a signature standard of unrivaled guest experience and exceptional hospitality. Are you ready to be part of this exclusive opportunity and leave your mark on the Canadian culinary landscape?
DUTIES/RESPONSIBILITIES:

• Developing and cultivating strong working relationships with all stakeholders (guests, ownership and team members)
• Supervising team members; assigning shift work tasks
• Monitoring cash outs and forwarding discrepancy reports to management/accounting
• Completing shift reports for management and for the next shift
• Assisting with monthly inventory count and forwarding inventory reports to management
• Assisting in maximizing the revenue of the restaurant while minimizing operating costs
• Offering food and beverage expertise to internal and external guests
• Taking guests' orders and making recommendations
• Preparing beverages, as needed
• Serving the guests and checking to ensure satisfaction
• Liaising and communicating effectively with all appropriate operational departments
• Ensuring compliance with licensing laws, health and safety and other statutory regulations
• Performing other duties as assigned or directed

QUALIFICATIONS:

• Amazing Guest service skills with a "can do" attitude
• Understanding of yourself and others when communicating with team members and guests
• Exceptional interpersonal and communication skills
• Post-Secondary education in hospitality and/or hotel or suitable combination of education and work related experience
• Computer literacy in MS Office; POS experience
• Experience providing leadership to team members
• Ability to handle multiple tasks at one time and the ability to stand for long periods of time
• Serving It Right Certification or the ability to achieve a Serving It Right Certification
• The ability to successfully obtain or maintain a Criminal Record Check through the Gaming Policy and Enforcement Branch (GPEB)

Candidates must be ready and willing to work a flexible schedule, including evenings, weekends and holidays. The hours of work will be based on guest and business needs.
Who we are!
GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.
Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 23 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of 9,500 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.
Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.
Our Mission is to provide outstanding experiences to our guests rewarding opportunities for our team, and superior value to our shareholders.
What's in it for you?

• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
• We provide you with the tools and technology needed to delight your clients!
• You'll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
• Freedom to Innovate: supports new and better ways to be successful.
• Be your Authentic Self: environment that values diversity as a source of strength.
• This isn't your typical "corporate" job. We work hard and we have fun!

The only thing we don't play games with.....is your career!
Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.
Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.
Please note that due to the volume of applications, only those under consideration will be contacted for an interview.
Thank you for your interest in Great Canadian Entertainment!