Job Description

:Position Summary: Under the direction of the Shift Manager, the Supervisor, Gordon Ramsay Steak is responsible for providing front-line supervision to front of house team members. This position assists with managing daily operations, ensuring excellent service, and maintaining high standards of food and beverage quality. The role requires a hands-on leadership approach, the ability to multi-task and a commitment to delivering a superior dining experience.Key Accountabilities:

• Assist with supervising food and beverage service, ensuring efficiency and adherence to quality standards.
• Support the service team with any queries, issues or assistance needed to maintain a superior dining experience.
• Resolve guest inquiries and complaints promptly, ensuring a positive experience.
• Assist with training, mentoring and leading team members to provide outstanding service to maintain a motivated and professional team.
• Ensure all food and beverages are prepared and presented according to Gordon Ramsay Steak standards.
• Adhere to all licensing laws, health and safety and other statutory regulations.
• Develop and cultivate strong working relationships with guests and all internal stakeholders.
• Performs other duties as assigned.

Education and Qualification Requirements:

• 2 years experience serving in a restaurant environment.
• Post-secondary certificate in hospitality and/or restaurant management is an asset.
• Exceptional customer service orientation and customer service skills.
• Possess extensive knowledge of food and wine service in a fine dining environment.
• Excellent verbal communication and interpersonal skills.
• Proficient in MS Office; prior Squirrel POS system experience is an asset.
• Highly organized with the ability to multitask and meet multiple deadlines in a fast-paced environment.
• Able to work independently and lead the activities of others.
• Serving it Right or certification or the ability to obtain is required.

About Us:GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of ~8,000 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.What\'s in it for you?

• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
• We provide you with the tools and technology needed to delight your clients!
• You\'ll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
• Freedom to Innovate: supports new and better ways to be successful.
• Be your Authentic Self: environment that values diversity as a source of strength.
• This isn\'t your typical "corporate" job. We work hard and we have fun!

The only thing we don\'t play games with\xe2\x80\xa6..is your career!Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.Please note that due to the volume of applications, only those under consideration will be contacted for an interview.Thank you for your interest in Great Canadian Entertainment!

Great Canadian Gaming