Job Description

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick's Lumber banners are well equipped to help meet the needs of all DIYers and contractors.
You've got the talent? We've got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You'll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.
So, if you're looking to do what you love, we could be a perfect match.
Our expectations:
Under the direction of the Operations Manager and based at our Boisbriand DDC (Direct Distribution Center), the Operations Supervisor is accountable for providing effective day to day management and leadership to their team. They effectively allocate and maintain work responsibilities to provide customer deliveries in a safe, efficient and damage-free environment. The Operations Supervisor will be responsible of a team of Forklift Operators and other Yard employees.
*Shift: Monday to Friday 1:30 pm to 10:00 pm
**Candidate has to be comfortable working both inside and outside**
** It is a lumber yard environment where orders are prepared and delivered to contractors, professionals, and construction sites**
Your role:

• Accountable for providing effective leadership to their team and evaluating productivity; provide mentoring and build relationships with team members;
• Provide coaching, counseling and training to ensure competence and that work is completed in a safe, efficient and accurate manner.
• Accountable for establishing the setup of workflows base in delivery orders and scheduling.
• Assign work to team considering available hours, skills sets and other resources to ensure operational targets are met. Also, works with customer service team member to coordinate loads and carriers.
• Promote safety in the work environment and ensures all safety rules and procedures are followed. Identifies problem areas and arranges training when necessary.
• Prepare and actively participates in the annual performance review process.
• Investigates new logistical innovations that would enhance overall facility performance.
• Identify and assist in implementing process improvements
• Attend job-related courses yearly to remain current on industry trends & best practices.
• Conduct routine meetings with staff and encourages input in order to promote job enrichment and increase overall job satisfaction.
• Assess staffing requirements necessary to process business volumes and submits recruitment and training plan to Operations Manager for review.
• Ensure all work is conducted according to health and safety policies and legislation
• Direct resolution to equipment issues (for example, replace failed equipment or contact Maintenance)

The qualifications we are looking for:

• College degree in logistics, production and operations management, replenishment, administration, or a related field (or equivalent professional experience and/or education)
• 3-5 years prior supervisory or team leader experience in a Lumber yard, Distribution center or Delivery Center environment
• Experience working in a Lumber Yard (strong asset)
• Knowledge of Lumber & Building Materials (strong asset)
• Comfortable working both inside and outside
• Understanding of fulfillment/distribution center/warehouse processes and flow
• Demonstrated team-building skills, ability to manage change well and remain positive to changes
• Ease of use with information technologies and proficiency with the Microsoft Office Suite
• Experience working with an integrated warehouse management system (WMS) and Transport management system (TMS)
• Ability to react and make decisions quickly, team player attitude, and ability to work under pressure
• Customer service and results driven approach
• Excellent communication skills

By joining the RONA family, you'll enjoy many benefits, such as:

• An inclusive and safe working environment
• Promotion of work-life balance
• Exclusive employee discounts
• Benefits: insurance (certain conditions apply), annual salary review, etc.
• Opportunities for advancement within the company
• An employer that's involved in the community
• Teamwork and ongoing training
• A comprehensive training program for all new hires
• A student incentive program
• And much more!

If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.
RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.
RONA inc.
RONA inc. is one of Canada's leading home improvement retailers headquartered in Boucherville, Quebec. The RONA network operates or services some 425 corporate and affiliated dealer stores under the RONA+, RONA, Reno-Depot, and Dick's...