Job Description

Requisition ID: 17900

Department: Ottawa Public Library

Service: Branch Operations

Branch: Public Services

Employment Type: 2 Permanent Full Time Positions - Main Branch

and

1 Temporary Full Time Position (Up to 18 months) - Alta Vista Branch

Work Hours: 35 hours per week

Affiliation: CUPE 503 Library

Salary Information: $74,241.44 - $88,601.24 annually (2024 rates of pay)

Location: Library Main Branch, 120 Metcalfe Street | Alta Vista Branch, 2516 Alta Vista Drive

City: Ottawa, ON

Job Category: Ottawa Public Library

Application Close: 09/07/2025

JOB SUMMARY

Ottawa Public Library (OPL) provides accessible, innovative library and information services throughout the City of Ottawa, that meet the unique needs of diverse communities, delivered through a range of vehicles and reflecting a citizen-centred approach.
You provide professional library service in one or more of the following areas: information, reference and readers' advisory, programs, collection development, bibliographic access and inventory control, systems support or development and maintenance of web based services and staff training and development. Performs supervisory duties. You may be assigned duties in children, youth and/or adult services, and may be the senior person in charge or exercise responsibility for the day-to-day operation of the library branch.
Work is performed within the context of the policies and framework of the Library corporate culture as embodied in the Mission Statement, Core Values, Customer Experience Guidelines and the Canadian Federation of Library Association position statements on Intellectual Freedom and Diversity and Inclusion, with particular emphasis on providing customer service excellence.

EDUCATION AND EXPERIENCE

Completion of Master's degree in library and/or information sciences from an accredited library school.
Minimum of 2 years of related experience.

KNOWLEDGE

General knowledge of Library policies and procedures. Library circulation procedures and practices. Supervisory techniques and practices. Evaluation criteria to select materials for addition to Library collections. Theories and principles of library science as well as methods and techniques of library operations. Methods and techniques of responding to inquiries and resolving patron complaints. Methods and techniques of classification, cataloguing and authority control. Methods and techniques of systems analysis and applications. Principles of collections development and maintenance. Adult/children literature in a variety of formats, readers' advisory services, trends in reading, literacy and ESL collections and adult/children's programming. Knowledge of current automated library systems. Knowledge of microcomputer, hardware, software and peripherals. Knowledge of current web development tools and trends. Knowledge of intranet structures and development. Electronic database and other bibliographic searching techniques. Reference resources in print, microform and electronic formats and of current developments in reference services. Desktop applications, intranet and internet and keyboarding procedures, to the extent where it may be required to demonstrate such usage to colleagues or library patrons. Methods, techniques and practices of adult training, including needs identification, curriculum design/adaptation, delivery and evaluation. Must possess the training, experience and knowledge to organize the work and its performance. Knowledge of customer service techniques and protocols Must be familiar with all applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the work place, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and City policies and procedures.

COMPETENCIES, SKILLS AND ABILITIES

Core Behaviours

Core behaviours define the City's expectations of the behaviours employees should demonstrate in performing their work. They are reflective of the City's culture and values and guide all our present and future activities. Every employee is encouraged to learn, embody, and demonstrate these core behaviours.
Review the Core Behaviours.

Leadership Competencies

The City has defined key competencies that leaders are expected to embody and demonstrate to successfully move the organization towards achieving its strategic objectives and create an organizational culture that supports and empowers employees to excel, grow and reach their full potential. These leadership competencies and associated behaviours are expected to be demonstrated by leaders at all levels of the organization.
Review the Leadership Competencies.

WHAT YOU NEED TO KNOW

Language Requirement: Designated Day 1 Ready - immediate requirement for language proficiency: French: oral, reading, writing English: oral, reading, writing Candidates must meet language requirement for position upon hire. Police Record Check: +

2 Positions:

The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the Ottawa Public Library's satisfaction.; Police record checks completed by a third-party company will not be accepted.
+

1 Position:

The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the Ottawa Public Library's satisfaction.; Note: Under the age of 18, requires a Criminal Record and Judicial Matters check in place of the Vulnerable Sector Check.; Police record checks completed by a third-party company will not be accepted.
Additional vacancies may occur during the competition process. Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.




We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.



The Ottawa Public Library promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions.

Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.



The Ottawa Public Library provides accommodation to applicants during all parts of the hiring process, upon request. If contacted to proceed to the selection process, please advise us if you require any accommodation.



Accessible formats and communication supports are available upon request. Please contact the Employee Service Centre at 613-580-2424 extension 12211 or via email at esc-cse@ottawa.ca.