Credit Valley Conservation is one of Ontario's 36 conservation authorities dedicated to protecting, restoring and enhancing our local natural environment. We care for the Credit River, its streams and tributaries from the headwaters in Orangeville to the shores of Lake Ontario in Mississauga. We are scientists, engineers, researchers, educators, environmentalists, stewards, planners, foresters, recreation experts and much more. We create connections between people and nature, knowledge and action. We inspire appreciation for the role of nature in keeping people connected, healthy and happy. We're leaders and explorers. We are professional and we're inspired. We know our stuff, and we work every day to make a difference.
Who are you?
You want to be part of an organization with an environmental goal. You get up every day and go to work with purpose. You accept that you may not change the world, but you'll try to make an impact in your corner. You like to partner with skilled people across many professions. It's as natural for you think about the outdoors as it is to think out of the box. You're passionate, responsible and approachable. You do what's right, not just what's easy. You care, and it shows.
Why work for us?
We offer competitive public sector pay. We have a good employee benefits program. We're members of the Ontario Municipal Employees Retirement System (OMERS) pension fund. We have flexible work hours for many positions. We find time to have fun and celebrate successes. You'll have free access to our parks and discounts on recreational equipment rentals. You'll know your co-workers by name and will make fast friends. You'll like being at work.
SUMMARY OF FUNCTIONS
Reporting to the Manager Conservation Areas this position is responsible for leading the development and implementation of recreational programs, special event and resource management on authority lands and is responsible for daily operations of the Conservation Areas. This includes buildings, facilities, trails, and public open spaces for liability, maintenance, customer service, enforcement, revenue, and public programming.
ELIGIBILITY REQUIREMENTS
University degree or college diploma in parks management, outdoor recreation, or other related studies
5 years' experience directly related to park operations, land care, asset management, facility management and community engagement
Demonstrated 5 years supervisory experience required
Ability to be or is designated as a Provincial Offences Officer
Valid Standard First Aid Level C + AED
Conservation Authority Compliance Training Level 1 or equivalent
Valid Ontario Class "G" driver's license in good standing
Must be able to successfully acquire a Police reference check for Vulnerable Sector Screening Program
Naloxone certification required
De-escalation experience
Knowledge of Accessibility for Ontarians with Disabilities Act an asset
Chainsaw Operator's certification is an asset
Knowledge, Skills and Ability
Demonstrated ability to provide solution-oriented results using critical thinking, creativity, problem solving and collaboration.
Effective leadership skills to inspire motivation, confidence, and initiative in team members.
Ability to engage with the public and stakeholders during the decision-making process, benefiting from their diverse range of ideas, views and concerns, and using that information to make decisions.
Strong interpersonal skills and ability to work well with people.
Excellent written and oral communication skills
Excellent customer service skills and ability to de-escalate high conflict situations involving the public and/or staff.
Strong time management skills and ability to prioritize tasks and situations.
Sound knowledge of the Conservation Authorities Act and Trespass to Property Act
Fluent with Microsoft Office Suite (Word, Excel, PowerPoint, Teams, OneDrive, SharePoint), Apple iPhone and tablets, and GPS units.
Good working knowledge of relevant health and safety legislation, regulations, programs, policies, and procedures.
Ability to work outdoors in adverse weather conditions.
Ability to work weekends and Holidays
SUMMARY OF MAJOR TASKS
Conservation Area Programming
Supervise full-time, contract, and hourly staff as well as volunteers during Conservation Areas programs and special events
Prepare and implement event management agreements
Participate in the promotion of Conservation Areas and other CVC related activities
Research and develop new programs and events. Includes but not limited to equipment and facility rentals.
Park Operations and Maintenance
Lead preparation of shift schedules
Lead hiring, training, evaluating, and motivating full-time, contract, and hourly staff
Prepare cost estimates for maintenance projects
Lead daily maintenance, operations, and program delivery while providing excellent customer service
Develop weekly, monthly, and seasonal work plans for Conservation Area staff, contractors, and volunteer groups
Prepare, review, and/or advise on the development and implementation of safe working procedures, operational policies, emergency plans, and third-party agreements
Coordinate and execute preparation and response to extreme weather events in accordance with operational policies
Research, source, and purchase materials, supplies, and services in accordance with CVC's Purchasing Policy
Implement grounds, building, facility and equipment maintenance
Perform maintenance to exterior and interior of buildings - including but not limited to minor electrical, carpentry and plumbing repairs, repairs to boardwalks, bridges, benches, kiosks and picnic tables
Train staff on property liability check procedures, equipment, and vehicles in accordance with CVC policies
Review liability checks for accuracy and confirm that noted deficiencies are addressed promptly
Maintain liability check file system for previous years reports in case legal action is required[HH1]
Enforcement
Provincial Offences Officer duties include
+ Enforce Conservation Authorities Act and Trespass to Property Act
+ Issue verbal and written warnings, offence notices, prohibitions, and evictions when appropriate
+ Respond to and de-escalate visitors engaging in aggressive or abusive behaviour
+ Provide on-call before and after-hour service response as required
+ occurrences and infractions to support prosecution of offenders and testify in court as required
Budgeting
Prepares, reviews, and/or advise on the development and implementation of Conservation Areas operational and special event budgets
Aids and advises in the development of divisional budgets
Prepares cost-analysis for goods and services provided to ensure fiscal responsibility
Maintain and submit records and reports relating to operations, programming, and special events as directed
Participate in capital development forecasting which includes budgeting and implementation
Internal/External Partnerships
Maintain excellent communications and positive contacts with internal/external groups, agencies, and the local community
Direct and provide technical advice to land use/access permit/agreement holders
Provide on-site contact between CVC and land use/access permit/agreement holders
Participate in CVC's Management Plan Committee and Advisory groups
Administrative
Work in collaboration with Human Resources to administer onboarding, training, and offboarding documentation
Maintain current and past training records for full-time, contract, hourly staff, and volunteers in accordance with the Ministry of Labour and Occupational Health and Safety Act
Respond, document, and ensure resolution for visitor and client concerns and report to Manager as required
Respond, document, and ensure conflict resolution for full-time, contract, and hourly staff in collaboration with Human Resources
Other duties and projects as appropriate to the position
To apply for this opportunity, please submit a resume and cover letter in a Word or PDF file, one document preferred, via the 'Apply' button on the job posting or on our jobs page at: https://cvc.ca/jobs/.
We thank all applicants for their interest. However only those selected for an interview will be contacted. No phone calls please.
CVC is an Equal Opportunity Employer. In accordance with AODA (Accessibility for Ontarians with Disabilities Act, 2005), CVC will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If you require disability - related accommodations, please inform the Human Resources (HR) staff. All personal information is collected under the authority of the municipal Freedom of Information and Protection of Privacy Act.
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