Job Description

Requisition ID: 5911 Department: Emergency & Protective Services Dept. Multiple Positions Affiliation: Non Union/Non MPE Salary Information: $16.034 - $17.370 per hour (2023 rates of pay) City: Ottawa, ON Job Category: Summer Student Recruitment Application Close: 28/02/2023

JOB SUMMARY

By-law and Regulatory Services enforces a multitude of municipal by-laws and provincial legislation on a city-wide basis to address issues of safety, nuisance and consumer protection for residents. The Parking Enforcement Program addresses the parking by-law service demands of the city (On-Street, Off-Street, Private Parking). Under the direction of the assigned Supervisor, By-law Enforcement, you patrol City parks to ensure compliance to the Parks and Animal Care and Control By-laws, follow up with residents on the non-renewal of dog/cat registrations (tags), enforce various Signs By-laws by proactively removing unpermitted signage throughout the City, and assist with Parking enforcement.

EDUCATION AND EXPERIENCE

Post-secondary Student - completion of first year college or university in Police Foundations, Law or Criminology Course of study related to law or law enforcement Minimum of 1 year but less than 2 years of related experience dealing with the public in a client service environment, report writing

CERTIFICATIONS AND LICENCES

Valid Ontario unrestricted G class driver\xe2\x80\x99s licence (or provincial equivalent) with no more than 6 demerit points accumulated

KNOWLEDGE

• Some knowledge of municipal government
• Customer service techniques and alternative dispute resolution techniques.
• Computer applications (Microsoft Office)
• General knowledge of municipal government and the role of By-law Enforcement.
• The geography of the City and roadways.

COMPETENCIES, SKILLS AND ABILITIES

• Communicate effectively with the general public and all work related contacts.
• Work effectively under stressful conditions and deal with the public in difficult situations in a calm, effective manner.
• Explain and educate the public and clients on by-laws in a positive manner.
• Document operational enforcement issues, keep notes, and maintain records.
• Handle a City vehicle effectively.
• Excellent interpersonal and client service skills.
• Punctual, reliable and dependable.
• Responsible and able to prioritize assignments and work load.
• Sensitive to clients from varying cultural backgrounds.
• Tact, diplomacy and assertiveness.
• Positive attitude towards the general public and work related contacts.
• Ability to work in both a team environment and independently.
• Excellent driving record.
• Meet the physical demands of patrol and shift work regardless of weather conditions.

WHAT YOU NEED TO KNOW

• Language Requirement:Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.
• Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa\xe2\x80\x99s satisfaction.; Note: Under the age of 18, requires a Criminal Record and Judicial Matters check in place of the Vulnerable Sector Check.; Police record checks completed by a third-party company will not be accepted.
• Driver\xe2\x80\x99s License Requirement: A valid Ontario unrestricted G class driver\xe2\x80\x99s license (or provincial equivalent) with no more than 6 demerit points accumulated; This position requires the successful candidate to use their own transportation.
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from women, people with disabilities, Aboriginal peoples and persons of all races, ethnic origins, religions, sexual orientations, and gender identities and expressions.
The City of Ottawa provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted to proceed to the selection process, please advise us if you require any accommodation.
Accessible formats and communication supports are available upon request. Please contact the HR Service Centre at 613-580-2424, extension 47411.