Job Description

Job Overview

We are looking for a positive, energetic person to join our team as a full-time Studio Manager in a fast-paced environment!

The Studio Manager plays a pivotal role in overseeing the daily operations of our studio, ensuring a welcoming and productive environment for both staff and clients. This position requires a dynamic individual who possesses strong leadership skills and a passion for fostering creativity. The Studio Manager will be responsible for managing staff, enhancing customer experiences, and driving sales initiatives to achieve studio goals.

Responsibilities

Answering phone calls and replying to client e-mails and inquiries on social media (Instagram, Google, etc.) in a timely manner. Lead and supervise studio staff, providing guidance and support to ensure high performance and morale. Maintaining a transparent and positive work environment for the artists and the clients. Interacting with clients from their arrival to the shop, to cashing them out and providing them with the necessary aftercare information. Simple financial reporting daily (calculating sales, managing deposits left by clients) Maintaining the cleanliness of the shop (sweeping, changing trash, keeping items stocked) Bi-Weekly inventory management Manage recruitment processes to attract top talent for various studio roles. Overseeing the studio's schedule and corroborating with artists to book appointments. Foster a positive studio culture that encourages teamwork, creativity, and professional growth. Ensure compliance with health and safety regulations within the studio environment.

Experience/Skill Requirements

Customer Service: 3 years min. (required) Management: 2 years (preferred) Problem-solving and resourceful Strong communication skills (English required, bilingual in French is a plus) Proven experience in sales or retail management with a strong track record of meeting or exceeding targets. Familiarity with cashiering processes and financial management practices. Experience in training development to effectively onboard new staff members. Strong leadership skills with the ability to motivate and inspire a diverse team. Knowledge of the tattoo/piercing process (having tattoos and piercings is a

strong

bonus)

Salary and Schedule

The starting wage is from $20/hr (full-time) with room for growth based on performance. 11am-8pm Tuesday-Sunday with an extra day off.

Education

Secondary School (Preferred)
Join us as we create an inspiring atmosphere that encourages creativity and community engagement!

Job Type: Full-time

Pay: $20.00 per hour

Benefits:

Casual dress Store discount
Work Location: In person