Job Description

Studio Manager (Operations + Sales)

Location:

Downtown Montreal o Full-time o

Bilingual (EN/FR) required

About Us

San Tropez Dance / Canadian Salsa Dance Corporation (CSDC) is a long-standing leader in Montreal's Latin dance scene--teaching, producing festivals, and building community. We're growing and looking for a Studio Manager who treats the business like their own: decisive, organized, sales-savvy, and obsessed with creating a 5-star experience for students and staff.

The Role (Your Mission)

Own daily studio operations

and

drive revenue growth. You'll lead people, systems, schedules, sales, and service--so classes run on time, clients feel cared for, and targets are hit.

What You'll Do

Run day-to-day studio operations: scheduling, front-desk flow, inventory, vendors, and facilities. Lead, coach, and performance-manage instructors and admin to hit KPIs. Own sales funnels: intro offers ? memberships/packages ? events/retail upsells. Build retention: follow-ups, NPS/feedback loops, win-back campaigns, VIP experiences. Admin & reporting: budgeting, cash-outs, dashboards, weekly ops/sales reports. Be the client champion: quickly resolve inquiries/complaints and turn them into loyalty. Protect culture & compliance: policies, safety, and a positive, professional vibe.

You Bring

3+ years

in studio/gym/fitness or events

management

with admin ownership.

Proven sales chops

(you can speak to targets you've met/exceeded).

Bilingual EN/FR

(Spanish is a plus). Clear, confident communication; strong people leadership. Tool-smart: Office/Google Workspace; scheduling/CRM platforms (e.g., WellnessLiving, Mindbody, etc.). Organized, data-driven, and comfortable with evenings/weekends as needed.

Success Looks Like (First 90 Days)

On-time classes at 98%+, zero client bottlenecks at check-in. Intro-offer conversion to membership

? 35%

. Monthly churn

? 4%

with an active follow-up cadence. Weekly reports delivered on time; issues flagged with solutions.

What We Offer

Competitive salary + performance incentives. Growth path: expanded responsibility across studio

and

festivals/events;

future leadership or franchise opportunities for the right performer.

Supportive, creative environment with real autonomy. Wellness perks and parking.

How to Apply

Email

info@latindance.net

with:

Your resume, 2) A brief cover letter, and 3)

Three bullet points

on how you've grown revenue or retention in a previous role.
Subject line:

"Studio Manager - Montreal"

FRENCH-

A propos de nous

San Tropez Dance / Canadian Salsa Dance Corporation (CSDC) est un chef de file de la scene de danse latine a Montreal depuis plus de 30 ans -- un lieu ou la passion, la communaute et la croissance personnelle se rencontrent.
Nous recherchons une

Gestionnaire de Studio

motivee, organisee et axee sur les resultats -- une personne qui gere le studio comme si c'etait le sien : structuree, proactive et passionnee par l'experience client.

Votre role

Vous serez responsable des operations quotidiennes du studio

et

de la croissance des ventes. Vous dirigerez les equipes, les systemes et les processus afin que les cours se deroulent sans accroc, que les clients soient combles et que les objectifs soient atteints.

Responsabilites principales

Gerer les operations quotidiennes : horaires, reception, inventaire, fournisseurs, entretien. Diriger, former et motiver les instructeurs et le personnel pour atteindre les objectifs du studio. Developper et gerer les ventes : forfaits, abonnements, evenements, produits derives.

Fideliser les clients :

effectuer des suivis, recueillir leurs commentaires et mettre en oeuvre des ameliorations continues. Assurer la gestion administrative : budgets, rapports, suivi des ventes et des indicateurs de performance. Gerer les communications avec les clients : repondre aux demandes, regler les plaintes, renforcer la satisfaction. Maintenir la conformite aux politiques de l'entreprise et une culture de travail positive.

Profil recherche

Minimum

3 ans d'experience

en gestion de studio, centre de fitness ou administration d'entreprise. Solides competences en

vente

et en service a la clientele.

Bilinguisme FR/EN obligatoire

(l'espagnol est un atout). Excellentes aptitudes de communication et de leadership. Maitrise des outils informatiques (Google Workspace, Microsoft Office, plateformes de gestion/scheduling). Sens aigu de l'organisation, autonomie et resolution de problemes. Disponible pour travailler certains soirs et fins de semaine.

Ce que nous offrons

Salaire competitif selon l'experience. Possibilites d'avancement professionnel (gestion d'evenements, festivals, franchises). Environnement de travail stimulant, artistique et collaboratif. Avantages bien-etre et stationnement.

Comment postuler

Faites parvenir votre

CV

et une

lettre de motivation

a

info@latindance.net

Objet :

Candidature - Gestionnaire de Studio

Job Type: Full-time

Pay: From $25.00 per hour

Expected hours: No more than 40 per week

Benefits:

On-site parking Store discount Wellness program
Work Location: In person