Job Description

Overview

As part of the growing School of Rock worldwide network, School of Rock enriches lives through performance-based music education. Our revolutionary music education system has been awarded multiple global patents, making the School of Rock Method available nowhere else. The School of Rock Method builds musical proficiency through our proprietary Method App, SongFirst approach, and performance based music curriculum.

The Studio Coordinator is a highly trusted and important administrative focal point for the School of Rock. With outstanding customer service skills and the ability to juggle many tasks, the Studio Coordinator plays a key role in fostering the community and culture of the school. Reporting to the General Manager, they assist with running the School and creating an amazing experience for all students, parents and prospective customers.

Responsibilities

Handle complex scheduling for busy music school Greet students and parents with a smile and ensure a rock star experience before and after lessons Communicate effectively with clients via phone, email, and in-person interactions to address inquiries and resolve issues.Answers phones and field inquiries; pitch the music program Schedule and lead tours for prospective students and parents; pitch the music program Handle opening and closing of the school Assist General Manager with a wide variety of tasks as required Ensure the studio environment is clean, organized, and welcoming for all visitors Adheres to the SOR Code of Conduct, safety policies, including the Monitoring and Supervision policy

Skills

Quick to learn software programs and process Demonstrated passion for details and the customer experience Welcoming, outgoing demeanour essential Excellent verbal, written, and phone communication skills,h an emphasis on phone A proactive approach to problem-solving with the ability to work independently as well as part of a team Sound business sense and always looking to learn and improve how we operate Interest in music and related arts or experience working with young people is a plus
Paid training on The School of Rock, The School of Rock Method, and software is provided. If you are excited to help inspire students through music education, join our team and make a difference in the lives of aspiring musicians!

Job Type: Part-time

Pay: $20.00-$25.00 per hour

Expected hours: 15 - 30 per week

Schedule:

Evening shift Monday to Friday Weekends as needed
Experience:

Administrative: 2 years (preferred)
Work Location: In person