Job Description

WHO We Are?

North American College of Information Technology (NACIT) is a leader in Career Colleges, offering high-quality professional programs. NACIT was established 22 years ago by a team of professionals. We are snowballing and have great opportunities for excellent career counselors. Our students come from diverse backgrounds with high levels of education, skills, and motivation to gain knowledge and experience in the Canadian workplace.

Job Summary:

Reporting to the Campus Manager, the Receptionist is responsible for providing the vital first impression of a dynamic college and assisting with the daily operations of the campus. The incumbent will work at our Toronto Campus location from 09:00 am until 5:00 pm, Monday through Friday with occasional Saturdays.

Responsibilities:

Welcome visitors to college; answer, screen and forward incoming calls; maintain rapport with students, staff and the public with customer service focus. Engage with students, providing detailed insights into our admission process. Assist in the admissions process, conduct admissions interviews, and facilitate the processing of paperwork for accepted students, ensuring a smooth transition into the academic community. Perform routine administrative duties such as data entry, correspondence preparation, mail, filing, ordering supplies, and creating and maintaining electronic and hard copy files. Updating student files as necessary. Contribute to student recruitment efforts by coordinating engaging promotional events and facilitating campus tours. Serve as a reliable point of contact for students, offering guidance through the application and acceptance journey. Provides guidance on a full range of admissions services and support such as general and program specific admissions information, available programs, alternate offers of admission, admission timelines and other related policies and procedures to prospects, applicants, current students and other stakeholders.

Professional Attributes

Highly organized with a proven ability to establish priorities and work with deadlines. Capacity for initiative and an ability to assume responsibility while working as a team. Energetic, creative, detail-oriented Ability to interact effectively with a variety of internal and external stakeholders. Service-oriented with a proven track record working with the public in a welcoming, positive, and professional manner.

Qualifications and soft skills

College diploma or equivalent combination of education and experience Previous experience in a similar office and/or reception environment Working knowledge of Microsoft Office programs Excellent communication skills Proven ability to handle multiple demands under a heavy workload Strong attention to detail and accuracy Friendly, nurturing, yet professional demeanor Critical thinking Good communication skills and patience with students/clients Good English speaking and writing skills; multilinguistic skills will be an asset.
Job Type: Full-time

Pay: $18.00-$20.00 per hour

Expected hours: 37.5 per week

Flexible language requirement:

French not required
Schedule:

Monday to Friday
Education:

DCS / DEC (preferred)
Work Location: In person

Application deadline: 2025-06-10
Expected start date: 2025-06-15