Job Description

Position Details:

This is a part-time, fixed term position (1 year term). The Student Services Coordinator is required to work 20 hours per week, 4 days per week. In addition, the Student Services Coordinator will take (on a weekly, rotating basis) the campus emergency phone.
Hours of work: part-time, 20 hours per week


Days of work: 4 days per week


Term: 1 year contract (with possibility of extension)


Compensation: $20/hour



Values and skills:
You believe in global education and embrace cultural diversity


You insist on the highest service standards to deliver a meaningful and impactful student experience


You are a team player and can work cross-functionally and collaboratively


You thrive under pressure and enjoy a fast-paced work environment



Responsibilities:
Coordinates and assists with all major on and off-campus focused events


Support key departmental programs such as New Student Orientation, Graduation, Campus Pals


Lead the promotion of student life events using social media channels, print material, and other forms of appropriate communication to the campus community


Encourage and support students, student organizations, departments, and academic programs, on events that benefit the student community and align with the school's mission


Serves as an advisor for students


Welcome students in the mornings, assist with student inquiries


Cultivate and maintain good working relationships with staff, faculty, and students


Administrative coverage for campus student services based needs


Holds the emergency phone (rotated between staff members, weekly) to respond to after-hours incidents as needed






Qualifications & Requirements:
Experience with student services or student support is preferred


Be skilled in Word, Excel, PowerPoint


Have excellent communication skills, written and oral


Have high attention to detail


Fluency in English; fluency in an additional language is preferred but not required


Proven track record and commitment to outstanding customer service


Flexible approach to work and able to maintain composure in a fast-paced environment.


A high-energy and enthusiastic individual who thrives under pressure, takes initiative, troubleshoots and prioritizes tasks when operating on tight deadlines.


Personable, persuasive, and a strong influencer, with the ability to cultivate and maintain relationships.


Collegial attitude and able to work collaboratively across teams and campuses


Entitled to legally work in Canada for the duration of the position



About EF Education First

At EF we believe that the world is better when people try to understand one another. Since 1965, we have helped millions of people see new places, experience new cultures, and learn new things about the world and about themselves. Our culturally immersive education programs--focused on language, travel, cultural exchange, and academics--turn dreams into international opportunities.

When you join EF, you join a multicultural and diverse community working across more than 600 schools and offices in 50 countries, all with one shared mission of opening the world through education. Whoever you are, whatever you are passionate about--we welcome you and want you to bring that to work every day. EF is proud to be an equal opportunity employer, and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, caste, parental status, identity, experience and everything else that makes you unique.

Founded in Sweden in 1965, EF has schools and offices around the world, including hubs in Boston, London, Mexico City, Sao Paulo, Shanghai, Stockholm, Zurich, and more. Learn more at https://www.ef.com.
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