Job Description

Nos programmes pour etudiants et nouveaux diplomes permettent de decouvrir la Financiere Sun Life de l'interieur. Vous agirez concretement dans l'interet des clients et des collectivites ou nous sommes presents, tout en developpant vos competences et en acquerant une experience utile et valorisante.

Description de poste:

At Sun Life, we work together, share common values and encourage growth and achievement. We offer many career paths that attract a wide variety of talent and skills. Follow a path that lets your talents shine.


The Canadian Document Services Administrator role offers an exciting opportunity to work in a fast paced, innovative and dynamic team environment, providing support to Sun Life Business Units. This role plays a key role in ensuring effective production and handling of incoming and outgoing mail and couriers and will be responsible to ensure service standards are met and strict quality targets are adhered to for a variety of tasks.

Work Model:

This opportunity will be

in-person

working from our Sun Life Toronto One York Office, Sun Life Waterloo King and/or Sun Life Montreal Metcalfe.


This opportunity is available to students with a

August 2026 or later

graduation date

What will you do?

Opening, sorting, prepping, and distributing incoming mail, including digitally scanning of some documents Receiving and distributing incoming courier using electronic tracking software Sealing and stamping outgoing mail Preparing outgoing courier shipments and creating digital waybills Receiving and sorting daily internal system generated output Perform production tasks such as sorting and collating of documents Accountable for accuracy and quality throughout production process, ensuring clients receive proper documents Accountable for understanding the end-to-end processes for Canadian Document Services Responsible for communicating change that could lead to positive process enhancements Recognizing what needs to be done to meet customer and business needs Updating digital databases and completing investigations for return mail Entering key metrics into Excel spreadsheets Creating and developing spreadsheets for tracking Monitoring and responding to business partners' queries in our team email inbox

What do you need to succeed?

Reliability Clearance - as a condition of the role, the successful candidate must obtain a Government of Canada Reliability Status security clearance through Sun Life in advance of the start date Excellent problem solving and analytical skills with the passion and skill to respond to high priority investigations and escalations Personable and friendly with a focus on building relationships with all levels of the organization Solid experience with PC applications in a Windows environment, including Outlook, Word and Excel Self-starter who takes ownership and has a positive attitude Team player, willing to contribute and help others and offer guidance Strong organization and time management skills and ability to prioritize Strong written and oral communication skills Ability to work independently with minimum direction and frequent interruptions Able to maintain a high level of productivity, accuracy and attention to detail at all times Able to work in a fast-paced environment with multiple priorities and conflicting deadlines An understanding of the Insurance Business is an asset As this position is posted in several locations, we specify that bilingualism (French, English, both oral and written) is required

for Quebec only

for the frequent interactions with English and French-speaking colleagues or internal partners across Canada or worldwide.

Notes/Unique Requirements:

Reliability Clearance - As a condition of the role, the successful candidate must obtain a Government of Canada Reliability Status security clearance through Sun Life in advance of the start date This opportunity will be

in-person

working from our Sun Life Toronto One York Office, Sun Life Waterloo King and/or Sun Life Montreal Metcalfe. Ability to lift items weighing 50 to 75 lbs and be on their feet for extended periods of time.

L'echelle du salaire de base est pour l'emplacement principal du poste affiche. Le salaire de base qui pourrait vous etre offert variera selon le programme pour diplomes dans le cadre duquel vous etes choisi.


Les employes de la Sun Life admissibles a plusieurs programmes pour diplomes participeront aussi a differents programmes de remuneration incitative, dont le montant octroye est discretionnaire et depend du rendement de l'employe et de la compagnie.


Depuis toujours, la diversite et l'inclusion sont au coeur des valeurs de la Sun Life. Nous croyons qu'un effectif diversifie, aux points de vue varies et aux idees creatives, est avantageux pour nos Clients, pour les collectivites ou nous exercons nos activites et pour nous tous, en tant que collegues. Nous accueillons avec enthousiasme les candidatures de personnes competentes provenant de tous les horizons.


Les personnes handicapees ayant besoin de mesures d'adaptation pour presenter leur candidature et celles qui doivent consulter les offres d'emploi dans un autre format peuvent envoyer leur demande par courriel a l'adresse thebrightside@sunlife.com.


Nous sommes fiers d'etre une organisation hybride qui offre aux employes le choix et la flexibilite de travailler au bureau ou a distance, selon les besoins de l'entreprise, ceux des Clients et les votres! Nous offrons plusieurs options de travail selon les exigences du poste et les besoins individuels. N'hesitez pas a en discuter pendant le processus de selection.


Nous pouvons utiliser l'intelligence artificielle pour soutenir la recherche des candidats, la preselection et la planification des entrevues.


Nous remercions toutes les personnes qui auront manifeste leur interet pour ce poste. Nous ne communiquerons qu'avec celles retenues pour une entrevue.

Categorie

d'emploi

Employe temporaire

Fin de

l'affichage

20/01/2026