Job Description

Job Purpose:

The Student Service Advisor provides comprehensive support to students in both their academic and personal lives. This role focuses on helping students successfully adapt to school life, resolve academic and personal concerns, and enhance their overall well-being and success within the boarding school environment.

Key Duties and Responsibilities:

Provide academic guidance and counselling to students regarding course selection, academic progress, and study habits. Offer personal and emotional support to help students address social or cultural adjustment challenges. Assist in resolving student concerns and conflicts related to residence life, academic issues, or interpersonal relationships. Monitor student attendance, behaviour, and academic performance, and coordinate appropriate interventions when needed. Organize and supervise extracurricular and student life activities that promote engagement and personal growth. Serve as a liaison between students, teachers, residence staff, and administration to ensure effective communication and coordinated support. Implement and enforce school policies and procedures related to student welfare and conduct. Maintain accurate and confidential student records and documentation. Participate in orientation programs, parent meetings, and school events as required.

Job Requirements:

Languages:

English Mandarin / Chinese

Education:

Bachelor's degree or equivalent experience

Experience:

5 years or more in student services, education, counselling, or related fields

Transportation / Travel Information:

Valid driver's licence required

Work Conditions and Physical Capabilities:

Ability to work under pressure Strong attention to detail

Personal Suitability:

Team player Excellent oral communication Client focus and empathy Effective interpersonal skills Initiative and flexibility

Additional Skills:

Supervise students in both academic and boarding life contexts

Specific Skills:

Develop and implement policies and procedures for daily operations Enforce student-related policies and procedures Address and resolve student or parent concerns professionally

Work Setting:

Boarding School (Private High School)
Job Type: Full-time

Pay: $42,000.00-$45,600.00 per year

Work Location: In person