Are you a strategic thinker with a passion for continuous improvement? The City of Edmonton's Parks and Roads, Mobility Infrastructure Services section is seeking two Strategic Planning Analysts to join our team. One position will support Infrastructure Field Operations, including snow and ice control, sweep, and reactive sanitation programs, and the second will support the Specialized Infrastructure programs, including bridge maintenance, paving operations, auxiliary structures, and traffic field operations. In this role, you will be an independent contributor, providing vital support for business planning, process development, and continuous improvement projects. You'll work with various maintenance and operations programs to help with annual work planning, operating impacts of capital calculations, and maintaining 311 notification coding and scripts. Your analysis of historical financial and performance data will support the development of the program work plan strategy and budgets. If you are a collaborative problem-solver who can translate complex data into clear plans and recommendations, we encourage you to apply and help us enhance our operational efficiency and service delivery.
What will you do?
Lead the annual program work plan development and budgeting for your unit of programs, through analysis of historical plan vs actual (WBS, SKF, unit cost recipe, and cashflow), ensuring alignment with section strategies
Attend monthly Financial Variance meetings and prepare proposed adjustments for the following planning cycle as needed
Summarize vendor and contractor needs for each program based on the work plan and ML2 feedback
Execute Operating Impacts of Capital (OIC) calculations for all programs, including potential lifecycle considerations and capital budget requests as they relate to equipment purchases and permanent labour force hires, coordinating with internal teams to ensure accuracy
Manage and update 311 notification scripts and SAP Plant Maintenance (PM) codes to improve accuracy and efficiency
Collaborate with various business partners to develop and implement integrated section plans and processes
Identify and implement continuous improvement and business process projects from beginning to end
Analyze complex data to identify areas for improvement and develop solutions to enhance workflow efficiency
Develop guidelines and educational tools to communicate the Mobility Infrastructure Services strategy
Prepare training documentation and presentations, deliver in-person and virtual training to Program Managers and in-scope support staff
Support seasonal hiring for the unit, including tracking of 1:1 replacements
Facilitate and support the annual development/review of asset maintenance plans by ML2 program managers. Incorporate the work plan and OIC knowledge
Develop business cases by translating operational and financial requirements into written form
Research best practices by reviewing applicable literature and leveraging knowledge and relationships with other municipal jurisdictions. Collaborate with Subject Matter Experts on industry best practice (municipal jurisdictional scans) to support/develop section-level business processes and interpretation of data analytics
Other duties as required
Qualifications
:University degree in science, engineering, business administration, statistics, mathematics, commerce,
political science or equivalent supporting education/training in organizational development, leadership,
process improvements, business analytics, strategic planning, change management; equivalent
education/training may be consideredA minimum of two (2) years directly related working experience in operational areas (internal or external to COE)
Knowledge and experience in business planning, the business planning cycle, and processes in an operational business area
Strong knowledge of Infrastructure Field Operations (snow and ice control, sweep, and reactive sanitation programs) to provide meaningful recommendations to decision makers; AND/OR
Strong knowledge of Specialized Infrastructure programs, including bridge maintenance, paving operations, auxiliary structures, and traffic field operations
Experience with SAP (preferably plant maintenance) and a good understanding of maintenance activities
Assets:
Project Management Professional (PMP) certification, a directly related professional designation, or coursework/training in business performance, project management, financial management, or public administration
Skills required for success:
Demonstrated skills in developing and maintaining effective working relationships with partners and
internal and external stakeholdersStrong attention to detail and proven planning and organizational skills to manage business plans and perform reporting, including the ability to meet deadlines and work under pressure
Excellent communication and interpersonal skills (including writing and interpreting insights, recommendations, and performance metrics), presentation/public speaking skills, and the ability to interact well with a diverse group of leaders, colleagues, and staff
Strong analytical skills and ability to work with complex data and apply complex calculations
Ability to analyze complex technical information and make timely recommendations using solution-based problem-solving, with a desire for continuous improvement
Strong problem-solving skills to identify root causes of maintenance issues, develop innovative solutions, and implement corrective actions to improve operational efficiency and reliability
Proven planning and organizational skills to manage service delivery
Excellent customer service, organization, problem-solving, independent decision-making, and change management skills are required
Ability to prioritize tasks and ensure all tasks are completed per the work plan
Extensive knowledge of best practices/standard methods; practices, materials, tools, equipment, and other disciplines related to the operational area
Extensive knowledge of OH&S legislation, Enviso, and WHMIS
Deliverables to be on time, well documented, collaborative (peer support/review to validate assumptions), easy to interpret for the target audience (Technical vs non-technical, storytelling vs data-driven, etc.)
Demonstrated ability to work independently and manage multiple projects with competing deadlines
Alignment to our Cultural Commitments and Leadership Competencies (https://bit.ly/4brRrXm)
Embracing a culture of equity, diversity, reconciliation, and inclusion
Applicants may be tested
Work Environment:
This position operates primarily in an office setting, with a constant need for active, focused listening, visual acuity, and sitting
This position may be eligible for a hybrid work arrangement with the flexibility to work from both home and the worksite as per the Letter of Understanding between the City of Edmonton and Civic Service Union 52
The City of Edmonton values applicants with a diverse range of skills, experiences, and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact employment@edmonton.ca. Learn more about our benefits https://bit.ly/COEbenefits Up to 2 permanent full-time positions available