Job Description

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Strategic Business Consultant - FSM (6 Months Contract)

Toronto, ON, Canada

Contracted

Global Delivery

Experienced

Solving the most complex technology and business challenges is what Appficiency is about. As the top partner for creating the new industry benchmarks in the ERP Services, Appficiency is an Oracle NetSuite Alliance Partner with over 7 different industry and partner awards. We are a leader in both construction and manufacturing and as a top 5 Alliance Partner, we go to work each day solving the hardest industry problems and sharing these news-worthy achievements to set a higher bar for the professional services and software industry.

The Value

Appficiency understands that people are our greatest strength. We always put our talented people first and invest heavily in their learning and career opportunities. We consistently provide amazing opportunities to learn, innovate and lead. We combine advice with action to develop experts that are knowledgeable and passionate about what they do. Appficiency is committed to developing a culture built on integrity, collaboration and growth, and is proud to be an equal opportunity employer. In addition, as part of our growing global network, there are opportunities to work with international teams and clients, or even help lead our global expansion.

The Grind

We have been recognized for being the best at what we do, but we are working smart to do even better and that all starts with you. We are a rapidly growing company at the interchange of business and technology which requires entrepreneurial tenacity, motivation to learn, and enterprise building initiative.

No matter your role, you will be an integral member of the team, focusing on engagements of varying sizes and across diverse industries. In our progressive environment, the projects you work on will drive your learning and accelerate your business acumen and technical expertise.

Our delivery team is a key part of our business engaging with clients with a focus on key stakeholders at the C-Suite level. Working hand in hand with the internal project management and oversight teams to ensure projects are on time, on budget, and in scope.

The Talent

We realize that to maximize value for our clients we need to deliver the best advice and technological solutions unique to their business needs. As part of our team you\'ll be at the forefront of new initiatives and best practices as we continue to help businesses grow and thrive on the cloud.

We are looking for business and technology smarts; driven and hard-working individuals; and savvy communicators. You are creative, each project comes with unique challenges which requires adapting quickly. You will partner closely with various teams/individuals across countries and cultures. You are an effective communicator.

The Commitment

\xe2\x97\x8f Be the primary consultant on 3-5 clients at any time for whom you are their primary systems expert, business advisor, and chief driver of field service process efficiencies

\xe2\x97\x8f Be comfortable working with senior executives and functional leaders regularly

\xe2\x97\x8f Act as an expert on the NetSuite Field Service Management application

\xe2\x97\x8f Train/coach Appficiency team on NetSuite Field Service Management module

\xe2\x97\x8f Work directly with customers to understand, validate, and document their FSM business requirements and map them to NetSuite Lead to Cash process overlays

\xe2\x97\x8f Solution delivery responsibilities include, but are not limited to: requirements gathering, design, documentation, implementation, testing, and user training

\xe2\x97\x8f Support clients on the overall design and implementation of field service processes including operational business processes

\xe2\x97\x8f Working on the design, build and test of system integration between NetSuite, FSM, and client\xe2\x80\x99s other integrated business systems

\xe2\x97\x8f Supporting the ongoing maintenance and management of integration projects

The Essentials

\xe2\x97\x8f 3-5 years in a professional services, functional or technical consulting role preferably in an Enterprise Resource Planning, Field Services, or CRM

\xe2\x97\x8f Experience with Software As A Service (SAAS), IT, software or specific business model (i.e. construction, services, distribution, manufacturing) implementations

\xe2\x97\x8f A Bachelor\xe2\x80\x99s degree preferably in Software Engineering, Finance, Accounting or related field or equivalent work experience

\xe2\x97\x8f Hands-on experience implementing NetSuite Field Service Management platform

\xe2\x97\x8f Proven track record of developing and maintaining profitable and referenceable customer relationships

\xe2\x97\x8f Ability to think strategically and align client business pain points to solution options and implementation approach

\xe2\x97\x8f Excellent verbal and written communication skills

\xe2\x97\x8f Exceptional analytical and problem solving skills

\xe2\x97\x8f Ability to work well in a fast-paced environment and deal with changing priorities

Appficiency