As a Strategic Account Manager, you will manage the company's most important, high-revenue accounts, focusing 50% on account development and 50% on new customer acquisition. Your role is to rebuild and strengthen long-term relationships through a structured, process-driven approach, ensuring that all internal departments are aligned and accountable. As part of our strategic plan, you will lead the way in proving to our customers that we are organized, professional and committed to their success.
We are looking for a
fresh or frozen storage sales expert
to excel in their role. You can be based in Boucherville or Mississauga.
What Groupe Robert has to offer:
Range of insurance products
Employer-sponsored RRSP
Telemedicine
Bonus program
Responsibilities:
Develop and maintain strong business relationships with existing and potential strategic customers (50% development of existing accounts and 50% prospecting)
Manage a portfolio of major accounts, including strategic planning, contract negotiation and revenue growth.
Identify business opportunities with existing customers or in new markets.
Develop and implement strategic action plans to achieve sales, profitability and customer satisfaction objectives.
Collaborate with internal teams to meet specific customer needs.
Make high-level presentations to customer decision-makers, including value propositions and performance reviews.
Ensure rigorous follow-up of contracts
Analyze sales and market data, anticipate trends and adjust strategy accordingly.
Proactively oversee the resolution of customer issues to ensure ongoing customer satisfaction.
Act as the company's spokesperson with strategic accounts, ensuring that a professional and consistent image is maintained.
Any other related duties.
Profile required:
Bachelor's degree in business, supply chain or relevant training/experience
7 to 10 years' experience managing strategic, high-revenue accounts in the supply chain sector
Minimum 3 years'
experience selling fresh or frozen warehousing services
(essential)
Intermediate computer skills (Microsoft Office Suite)
Proficiency in CRM tools (e.g. Salesforce) and project management software.
Fluency in written and spoken French and English
Customer service experience
Ability to multi-task under tight deadlines
*Only selected candidates will be contacted.
#admrn2025
Job Types: Full-time, Permanent
Benefits:
Company events
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
RRSP match
Vision care
Schedule:
8 hour shift
Day shift
Monday to Friday
Application question(s):
How many years of prospecting experience do you have?
How many years' experience do you have selling fresh or frozen storage services?
Language:
Francais (required)
Anglais (required)
Work Location: In person
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