Job Description

Job Overview

We are seeking a highly organized and customer-focused Strata Property Manager to oversee daily operations of residential and commercial properties. The ideal candidate will be responsible for maintaining property standards, managing Owner relationships, plan/attend meetings, and ensuring smooth administrative processes.

This role requires excellent communication skills, attention to detail, and proficiency with property management and Microsoft software. The Property Manager will play a key role in enhancing tenant satisfaction and operational efficiency.

Duties

Coordinate property maintenance and repairs, ensuring timely resolution of issues Maintain accurate records of Council correspondences, service requests, and Resident communications using email, data entry and filing systems Utilize property management software (Info-tracker, Sitelink) to track occupancy, financials, and maintenance schedules Conduct regular property visits to uphold safety standards and property appearance Handle inquiries via email/phone with professional etiquette and provide exceptional customer service Prepare meeting agenda/package for Strata Council Meeting and General Meetings Oversee administrative tasks such as billing, invoicing, and reporting to ensure compliance with company policies Foster positive relationships with Clients through effective communication and conflict resolution Collaborate with vendors, contractors, and staff to coordinate property services

Experience

Proven experience in property management or related administrative roles within real estate or facilities management Familiarity with Info-tracker or similar property management software is highly desirable Strong office experience including data entry, filing, and use of Microsoft Outlook Excellent customer service skills coupled with professional phone etiquette Experience in conflict resolution Background in customer relationship management (CRM) systems is a plus Prior experience in property management will be advantageous for understanding industry standards and best practices Chinese languages - Mandarin, Cantonese - is a bonus to have
We offer a great mentorship program for newly licensed candidates, and we welcome experience agents looking for a change - send in your resume and let's get the conversation started!

This position offers an engaging environment for professionals passionate about real estate management. The successful candidate will demonstrate a proactive approach to property oversight while delivering outstanding service to Clients.

Job Types: Full-time, Permanent

Pay: From $48,000.00 per year

Benefits:

Dental care Extended health care Life insurance On-site gym On-site parking Paid time off Vision care
Licence/Certification:

Driving Licence (required)
Work Location: In person