Job Description

Who are we ?

Toronto's first renowned Hong Kong Brand "Chow Tai Fook"

Founded in 1929, the Group's iconic brand "CHOW TAI FOOK" is widely recognized for its trustworthiness and authenticity, and is renowned for its product design, quality and value. A long-standing commitment to innovation and craftsmanship has contributed to the Group's success, along with that of its iconic retail brand, and has been embodied in its rich heritage. Underpinning this success are our long-held core values of "Sincerity Eternity"

With an extensive retail network in China, Japan, Korea, Southeast Asia, the United States and Canada, as well as a fast-growing smart retail business, the Group is implementing effective online-to-offline ("O2O") strategies to succeed in today's omni-channel retail environment.

Chow Tai Fook Fairview Mall is looking for a Store Manager.

Duties:

Oversee daily retail operations and ensure smooth functioning of the store Lead, supervise, and train staff, fostering a positive and motivated work environment Ensure excellent customer service and address customer complaints or issues professionally and efficiently Develop and implement sales strategies to achieve targets and drive revenue growth Conduct performance evaluations, provide feedback, and drive revenue growth Build strong sales and service relationships with customers in all aspect of store operations Create a learning environment to coach and develop our Retail Team Members Ensure compliance with store policies, procedures, and health and safety regulations

Requirements:

Bachelor's degree in management, human resources, or a related field 2-3 years of management experience, preferably in retail Experience in HR-related tasks such as hiring, performance management, and daily operations Strong leadership skills with the ability to motivate a team Strong organizational and time management skills Excellent verbal and written communication skills Proficient communication skills in Chinese is preferred
Indeed is the only hiring platform for Toronto Chow Tai Fook.

Job Types: Full-time, Permanent

Additional pay:

Overtime pay
Flexible language requirement:

French not required
Schedule:

Monday to Friday Weekends as needed
Education:

Bachelor's Degree (preferred)
Experience:

Management: 2 years (preferred)
Language:

Mandarin (preferred)
Work Location: In person