Job Description

RETAIL ACUMEN

Demonstrates understanding of the retail industry and who Ever New's competitors are. Understands the linkages between Ever New's strategy and team/individual objectives/targets. Actively works to deliver the key KPIs expected by the business - such as Sales, conversion, IPS and ATV
CUSTOMER EXPERIENCE

Goes above and beyond to say "yes" to the customer and deliver her "moment". Knows how to find solutions and additional resources to help customers in every situation Coaches team members that require further improvement on their customer experience through utilising customer service metrics. Looks for ways to maximise the existing customer base and promotes new customers into being loyal customers. Ensure that visual merchandising is to standard to create the ultimate customer experience.
LEADERSHIP

Leads by example and actively seeks to improve self-awareness, develop skills and knowledge to reach professional leadership potential. Communicates clear expectations about what is required when working with others. Provides honest, regular and constructive feedback to manager, teams and peers. Forms strong relationships with immediate team and leaders. Works effectively as part of a team, understanding the importance of teamwork in achieving store objectives and goals
ACCOUNTABILITY AND RESULTS FOCUS

Holds self-accountable for personal objectives and goals through using the right behaviours and accepts responsibility for the outcomes. Completes work in a timely manner to expected standards. Is able to identify potential issues or roadblocks affecting performance and seeks support in overcoming them
Job Types: Full-time, Permanent

Schedule:

8 hour shift Day shift Evening shift Holidays Monday to Friday Morning shift Night shift Weekends as needed
Work Location: In person

Expected start date: 2025-07-14