Job Description

Company DescriptionAmerican Iron & Metal (AIM) is a family-owned company and recognized global leader in the metal recycling industry with more than 125 sites and 4000 employees worldwide. We have continued to prosper for the last eight decades thanks to the dedication of our employees and the ongoing trust and support of our customers.Kenny U-Pull is a division of American Iron & Metal (AIM). We take pride in giving used vehicles a second life. Our 25 auto recycling yards across Quebec, Ontario, New Brunswick, and Nova Scotia are backed by 400+ employees who are passionate about reinventing the market for used cars and helping to create a greener environment for generations to come. Since 2008, we have recycled over 1 million vehicles and counting!It\'s simple; we do it right. We AIM for excellence.Kenny U-Pull is currently looking for a Store Manager for it\'s location in Hamilton. Reporting to the Regional Manager, your day-to-day responsibilities as a Store Manager will include but not be limited to :

• Retail Management:

• Ensure exceptional customer experience and build customer loyalty;
• Monitor automotive inventory and make recommendations for adjustments;
• Collaborate with the local marketing team and respond to the specific needs of the site\'s customers;
• Carry out transactions related to the sale of used vehicles;
• Manage the merchandising of the branch (tires, battery, liquids, etc.);
• Production management:

• Ensure smooth daily operations of the site;
• Can mean actively participating in site operations;
• Workforce Management:

• Mobilize and empower your work teams;
• Conduct interviews and make final hiring decisions;
• Conduct quarterly performance review meetings with employees;
• Be responsible for disciplinary actions;
• Manage work schedules;
• Identify and develop potential talent to create succession;
• Other:

• Manage financial and material resources;
• Ensure the maintenance and management of the building
• Monitor performance indicators (KPI), develop and implement strategies and action plans to achieve objectives
• Complete reports

• At least 5 years of experience in customer service;
• At least 3 years of experience in team management.

• Leadership;
• Customer service;
• Analytical mind;
• Ability to learn;
• Good stress management.

• A competitive salary and annual bonus
• Vacation, benefits and RRSP matching program
• 24/7 access to virtual health care
• Exclusive discounts on parts from any Kenny U-Pull yard

American Iron & Metal