Job Description

Determines/understands customer equipment needs through questioning and qualifying; provides alternative equipment suggestions to customers, if appropriate, based upon information obtained and comprehensive knowledge of all equipment available. Negotiates price and volume of original orders by maximizing rate and volume. Obtains all necessary customer information; financing and/or credit, finalizes and secures equipment for dates needed, places the rental/purchase order in the computer system, organizes transportation for orders. Communicates with production for upcoming equipment requirements. Administers all aspects of rental contracts; accurate rental dates, rates and all ancillary charges, amendments, suspensions, terminations, filing of contracts and related paperwork, and checking invoices and credit memos against contract files. Addresses customer questions and concerns in a professional manner in order to resolve issues to the satisfaction of the customer and Hydro Engineering Rentals. Supports sales and marketing efforts by performing prospecting calls, forwarding sales leads and incoming inquiries to the sales group, and acting as a liaison for marketing in respect to product promotions and rental programs. Creates weekly management reports and provides updates to the CEO. Ensures all activity and customer transactions are performed within TC Rentals safety policies. o May be responsible for other tasks, including but not limited to: picking up and delivering equipment, stocking and maintaining inventory, loading and unloading equipment, and/or performing basic maintenance to equipment
Job Type: Full-time

Pay: From $25.00 per hour

Work Location: In person