Job Description

Position:

Store Manager

Company:

Stitch Happens

Hours:

35 hours per week (includes Saturdays)

Compensation:

$23.50 - $25.00 per hour

About Stitch Happens

Join our vibrant fabric store where creativity meets community! Stitch Happens is dedicated to providing quality fabrics, notions, and sewing machines to sewists of all skill levels. We pride ourselves on exceptional customer service and fostering a welcoming environment for all sewing enthusiasts.

Position Overview

We are seeking an experienced and motivated Store Manager to lead our team and oversee daily operations. The successful candidate will be responsible for ensuring smooth store operations while providing excellent customer service and maintaining our reputation as the go-to destination for sewing supplies.

Key Responsibilities

Store Operations:

Oversee all daily store operations to ensure efficiency and profitability Manage opening and closing procedures Maintain store appearance, organization, and cleanliness standards Ensure compliance with company policies and procedures

Inventory Management:

Receive, process, and organize incoming inventory Monitor stock levels and identify reorder needs Create orders for new products based on sales trends and customer demand Conduct regular inventory counts and maintain accurate records

Staff Management:

Create and manage employee schedules to ensure adequate coverage Lead, train, and mentor store staff Foster a positive team environment and resolve workplace conflicts

Customer Service & Sales:

Provide exceptional customer service and product expertise Assist customers with fabric selection, project planning, and product recommendations Demonstrate and sell sewing machines and related equipment Handle customer inquiries and complaints professionally Build lasting relationships with customers to encourage repeat business

Additional Duties:

Maintain visual merchandising standards Process transactions and handle cash management Implement promotional activities and seasonal displays Perform other duties as assigned by ownership
Required Qualifications

Previous retail experience required Strong organizational and time management skills Excellent communication and interpersonal abilities Proficiency with point-of-sale systems and basic computer skills Ability to lift up to 50 pounds and stand for extended periods Flexibility to work Saturdays as part of regular schedule High school diploma or equivalent
Preferred Qualifications

Leadership or supervisory experience in retail environment Knowledge of sewing, quilting, or fabric crafts Experience with sewing machine sales or repair Post-secondary education in business, retail management, or related field
What We Offer

Competitive hourly wage: $23.50 - $25.00 per hour Employee discount on store merchandise Opportunity to work in a creative, supportive environment Professional development and growth opportunities Flexible scheduling within operational needs
How to Apply

Interested candidates should submit their resume and a brief cover letter explaining their interest in the position and relevant experience. Please highlight any sewing or crafting background, as well as retail and leadership experience.

Stitch Happens is an equal opportunity employer committed to creating an inclusive environment for all employees.

Job Type: Full-time

Pay: $23.60-$25.00 per hour

Expected hours: 35 per week

Additional pay:

Commission pay
Benefits:

Casual dress On-site parking Store discount
Flexible language requirement:

French not required
Schedule:

Day shift Evening shift Monday to Friday Morning shift Weekends as needed
Experience:

Retail sales: 3 years (required) sewing: 1 year (preferred)
Work Location: In person

Application deadline: 2025-07-05
Expected start date: 2025-07-14