Job Description

Job Decsription
The Store Manager is responsible for overseeing daily operations, including maintenance of facilities, inventory control, marketing, merchandising, sales, cost containment, and personnel management and engagement. The Store Manager accomplishes their objectives by personal action and/or delegation of responsibility as appropriate. All tasks are performed with sufficient speed and accuracy to ensure courteous and prompt customer service is maintained at all times.

Responsibilities

• Lead and motivate the store team to achieve sales targets, enhance customer satisfaction and keep productivity at peak levels.
• Supervise daily operations including inventory management, merchandising, and maintaining store standards.
• Implement all policies, procedures, and objectives as determined by the Dealer-Owner(s).
• Analyze internal and external changes that affect the store's operation or goals. Make or recommend changes or adjustments.
• Utilize POS systems efficiently for transactions and reporting purposes.
• Take appropriate disciplinary action when employees violate company rules and/or policies. Maintain complete and accurate records of such actions.
• Conduct management and team meetings to discuss problems, review operational objectives, and recognize and celebrate accomplishments.
• Ensure all new staff are properly trained and oriented to the company.
• Establish and maintain safety training and loss prevention programs.
• Track daily sales and compare them to projected sales.
• Develop and implement effective sales strategies to maximize revenue.
• Participate and represent the store at local community events.
• Understand store traffic patterns and schedule accordingly.
• Maintain good customer relations through your presence on the sales floor, knowledge of products and services, and ability to assist customers.
• Work on additional duties and assignments as assigned by the Dealer-Owner(s).
• Work in a safe manner in accordance with provincial and federal safety legislation.
• Monitor market trends and competitor activities to identify opportunities for growth.
• Manage scheduling and time management to optimize staff productivity.
• Establish schedules for vacation, holidays, flextime, time-off, etc.
• Recognize and reward employees who provide exceptional customer service and/or demonstrate excellent skills.
• Facilitate the resolution of customer complaints.
• Create in-store promotions to build traffic.

Skills

• Bachelor's degree in a business-related field is preferred.
• Experience managing staff in a retail environment.
• Strong communication and relationship building skills.
• Ability to work a flexible schedule including weekends, evenings, and holidays.
• Excellent time management skills and ability to prioritize tasks effectively in a fast-paced environment.
• Proficient in math for accurate financial reporting and inventory management.
• Ability to work co-operatively in a team atmosphere.

Job Type: Full-time

Pay: $40,000.00-$70,000.00 per year

Benefits:

• Dental care
• Extended health care
• Paid time off
• RRSP match
• Store discount

Education:

• Secondary School (preferred)

Experience:

• Microsoft Office: 1 year (preferred)
• Retail management: 3 years (preferred)

Language:

• French (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person