Job Description

Job Summary

We are seeking a dynamic and results-oriented Store Manager to lead our retail team. The ideal candidate will be responsible for overseeing daily operations, driving sales, and ensuring exceptional customer service. This role requires strong leadership skills, a passion for retail management, and the ability to foster a positive work environment. The Store Manager will also be instrumental in recruiting, training, and developing staff while managing inventory and merchandising strategies.

Responsibilities

Lead and motivate the store team to achieve sales targets and provide outstanding customer service. Oversee daily store operations including staffing, scheduling, and payroll management. Implement effective merchandising strategies to enhance product visibility and drive sales. Manage inventory levels through purchasing and effective stock control practices. Conduct regular training sessions for staff on product knowledge, customer service, and sales techniques. Develop and maintain strong relationships with customers to encourage repeat business. Handle cash management responsibilities including cash handling, bookkeeping, and financial reporting. Ensure compliance with company policies and procedures as well as health and safety regulations. Utilize negotiation skills to manage vendor relationships effectively. Monitor store performance metrics and develop action plans for improvement.

Requirements

Proven experience in retail management or a similar supervisory role. Strong leadership skills with the ability to motivate a diverse team. Excellent communication skills; bilingual or multilingual abilities are a plus. Proficient in POS systems and retail software applications. Strong organizational skills with attention to detail in budgeting and administrative tasks. Experience in recruiting, training & development of staff members. Knowledge of merchandising principles and retail sales strategies. Ability to manage time effectively while prioritizing tasks in a fast-paced environment. Familiarity with cash handling procedures and financial reporting practices. Strong math skills for pricing strategies and inventory management. If you are passionate about retail management, possess strong interpersonal skills, and thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity. Join our team as a Store Manager where you can make a significant impact on our business success!
Job Type: Full-time

Application question(s):

Do you follow standard procedures even when no one is watching? Do you take initiative to complete tasks without being asked? Imagine it's the end of your shift as the store manager and the store is behind on prep, cleaning, and closing tasks, some team members are underperforming, and customers are starting to wait.
You have only 15 minutes before leaving. Do you:
A) Delegate everything to your team with clear instructions, then check customers and leave.
B) Focus on finishing some prep tasks yourself and leave minor cleaning for your team .
C) Handle the tasks that impact customers most while coaching your team on what remains.
D) Pause for a few minutes to gather yourself, assess the situation, and then leave your team to finish the tasks.

Work Location: In person