Job Description

Overview

We are seeking a dynamic and experienced Store Manager to lead our retail team and oversee daily store operations. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a comprehensive understanding of retail management. This role involves managing staff, ensuring exceptional customer service, and driving sales growth to meet business objectives. The Store Manager will play a pivotal role in maintaining a positive shopping environment and ensuring the store's profitability and operational efficiency.

Responsibilities

Lead and supervise store staff, including recruiting, training, and developing team members to ensure high performance. Oversee daily store operations, including merchandising, inventory management, and POS transactions. Implement effective sales strategies to meet or exceed sales targets and enhance customer satisfaction. Manage payroll, scheduling, and budgeting activities to optimize store performance. Ensure accurate pricing, promotional displays, and adherence to company policies. Handle customer inquiries, resolve complaints promptly, and maintain excellent customer service standards. Conduct regular staff meetings to communicate goals, updates, and training sessions. Coordinate purchasing activities and manage vendor relationships to ensure product availability. Utilize marketing strategies to attract new customers and retain existing ones. Maintain organized records of sales, bookkeeping, and administrative documentation. Uphold safety standards and ensure compliance with health regulations.

Skills

Proven experience in retail sales, store management, or supervisory roles within retail environments. Strong leadership skills with the ability to motivate and develop a team. Excellent communication skills; bilingual or multilingual abilities are a plus. Proficiency in POS systems, merchandising techniques, pricing strategies, and cash handling procedures. Competence in budgeting, payroll management, bookkeeping, and administrative tasks. Effective negotiation skills for purchasing and vendor negotiations. Strong organizational skills with the ability to multitask and prioritize effectively. Customer service-oriented mindset with excellent phone etiquette and interpersonal skills. Ability to analyze sales data using math skills for sales management and marketing decisions. Leadership qualities including supervising experience, team management, time management, and problem-solving capabilities. This Store Manager position offers an exciting opportunity for a motivated individual eager to lead a retail team towards success while fostering a welcoming shopping environment for customers.
Job Type: Full-time

Pay: $35,688.71-$75,406.01 per year

Benefits:

Commuter benefits Company events Dental care Employee assistance program Employee stock purchase plan Flexible schedule Paid time off RRSP match Stock options VRSP Wellness program
Work Location: In person