Job Description

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Job Details
Starbucks Shift Leader - (995756.7)
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Organizational Unit
University of Victoria -> Student Affairs -> Campus Services
Location
University of Victoria - Victoria, BC V8W 2Y2 CA (Primary)
Posting Close Date
8 January 2026
Please note that positions will close at 4 p.m. on the closing date.
FTE
1.0
Salary Grade
$4,017.00 - $4,138.00
Additional Posting Information:
Limited to internal applications
Salary posted will be pro-rated based on FTE and achieved as per the collective agreement, if applicable.
Classification
PB5
Hours of Work
Wednesday - Friday 11:30 am - 7:30 pm; Saturday - Sunday 10 am - 6 pm
Employee Group:
CUPE 951 - Regular
# of Hires Needed
1
Category
Customer Service
About this Opportunity
The University of Victoria is one of Victoria's largest employers and one of Canada's best diversity employers. Together we are more than 5,000 dedicated faculty, librarians and staff supporting the University of Victoria's diverse academic programs, world-class research and commitment to civic engagement.
Job Summary
The Bookstore is the University's one-stop shop for books, supplies and stationery, clothing and giftware. In addition, The Bookstore Starbucks location provides coffee and a variety of snacks. The Bookstore offers services to faculty, students, staff, members of the local community, and is part of a greater community of campus service providers
Reporting to the Starbucks Manager, this position assists the Starbucks Operations Supervisor in supervising the daily operation in the high volume Starbucks located at the lower level of the bookstore. The Shift Leader is responsible for daily supervision of baristas in the Operations Supervisor's absence and assists in training of cafe employees. In addition, the Shift Leader prepares food and beverages, operates the cash register, operates the coffee machines, and completes light manual duties.
Job Requirements
Skills:

• Excellent interpersonal skills and a service oriented attitude
• Cash handling accuracy
• Ability to work independently and within a team environment
• Strong supervisory, interpersonal, customer service and training skills
• Excellent communication skills, with the ability to address customer complaints

Specialized Knowledge/Education:

• Good working knowledge of principles, techniques and practices of food preparation and storage
• Working knowledge of cash, debit and credit card transactions and reconciliation
• Must complete the specialized Starbucks training program
• Food Safe Level 1 Certificate

Experience:

• 1 years relevant experience as a barista or an equivalent combination of education and experience

Territory Acknowledgement: We acknowledge and respect the L?k?????n (Songhees and X?seps?m/Esquimalt) Peoples on whose territory the university stands, and the L?k?????n and WSANE? Peoples whose historical relationships with the land continue to this day.
Equity Statement: UVic is committed to upholding the values of equity, diversity, inclusion and in our living, learning and work environments. In pursuit of our values, we seek members who are eager to actively participate in that shared responsibility. We actively encourage applications from members of .
Read our full equity statement here:
Accessibility Statement: If you anticipate needing accommodations for any part of the application and hiring process contact:

Skills Required